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Drivers seat does not move, drivers side mirror won't move,

Customer Question
Drivers seat does not...

Drivers seat does not move, drivers side mirror won't move, can't change channels on radio from dashboard control. I have a 2012 Range Rover Sport

Mechanic's Assistant: Have you checked the fuse?

Yes

Mechanic's Assistant: Are you fixing your Range Rover yourself? What have you tried so far?

Just checked the fuses only

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Thats it

Submitted: 6 months ago.Category: Car
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Answered in 1 day by:
12/2/2017
Auto Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Car
Satisfied Customers: 2,920
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

OK first we need to do a vehicle reset, this is done by removing the negative then positive battery cable, touch both ends together for 1 min wait 15 more and reinstall positive then neg, if you do not regain your functions check for the drivers seat check power on each end at fuse 42 in passenger side fuse panel, for the mirror check 4 and 12 in same location. And for the radio are you talking about the volume controls on the radio itself are not working?

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Customer reply replied 6 months ago
The volume and channel changer, I can change channels on the touch screen
Auto Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago

how did the reset go?

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Customer reply replied 6 months ago
Still the same, did not resolve the problem, also I checked the fuses and they are all okay.
Auto Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago

when you mean checked did you measure voltage with key on at each fuse?

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Customer reply replied 6 months ago
No just visually checked them
Auto Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago

ok thats going to be the next step

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Auto Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago

hows it going?

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Auto Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

Please let me know if you have any more questions.
Customer satisfaction is my number one goal. I would like to receive nothing less than a 5 star rating. If you feel we aren’t there yet please let me know or respond more so we can get the answer you feel is correct. You can do this rating at the box on the upper right hand corner. This will not close our chat session and at no extra charge we will still be able to talk about any other issues you may have for free! Providing a rating is the only way I will receive credit for my work with you. Negative ratings do not result in a refund so If you’re not satisfied with the work we have done so far please respond more and let’s get your question figured out. Thanks Shawn!

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