Car

Ask a mechanic online and get answers to your car questions

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

After 2months my MB ML350 2007didint start, charge the

battery works a while then...
After 2months my MB ML350 2007didint start, charge the battery works a while then stop running, after many time try to jump whiout results, I’ll check the auxiliary battery and on pole was disconnected, reconnected it and charge back the big battery the car won’t start, they key spin but no sign from the motor.
Show More
Show Less
Ask Your Own Car Question
Answered in 1 day by:
11/19/2017
sprinkles08
sprinkles08, ASE Certified Technician
Category: Car
Satisfied Customers: 24,197
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer! I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

There are quite a few things that can cause a no start condition and it's going to require some testing to determine exactly what is wrong. The problem could definitely be the battery but it could also be a module issue, the key, transmission range sensor, wiring, even the engine controller itself.

Are you hoping to do the required testing yourself?

Ask Your Own Car Question
Customer reply replied 8 months ago
Car started first time I️ charged the battery, run and died after few minutes, I check the auxilaiaru battery and on pole was disconnected. In the mean time car acting very weird, light on, battery signal on dash board, dash board on even with the key out. Big battery no charge after that. Charged again and auxiliary battery connected, dash board light on, alle the electrical things working but spinning the key no start.

Are you hoping to do the required testing yourself?

Ask Your Own Car Question

Do you have a scan tool to monitor data and check for fault codes?

Ask Your Own Car Question
Customer reply replied 8 months ago
I have FIXD

Are you able to monitor live data and fault codes in all modules?

Ask Your Own Car Question
Customer reply replied 8 months ago
No I️ need my mechanic here with the computer. Can we schedule an phone appointment tomorrow? We are on the USVI

I''m unable to talk on the phone but can continue here in the normal question/answer format.

Ask Your Own Car Question
Customer reply replied 8 months ago
I already pay for phone assistance. All the eletric in the car work, can put on drive or reverse, parking an neutral with the engine off. Key can lock and unlock the car. The car now taking in German. I️ order a new auxiliary battery as well. Which codes we need to check in? I️ can do it with my mechanic he has a computer

A phone call is a separate service and the request is open to all experts. Do you want to continue here as well?

sprinkles08
sprinkles08, ASE Certified Technician
Category: Car
Satisfied Customers: 24,197
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified
sprinkles08 and 87 other Car Specialists are ready to help you
Ask your own question now
Cary York
Category: Car
Satisfied Customers: 214
Verified
Phone call session started
Customer reply replied 8 months ago
I️ have my mechanic checking with computer the car. I’ll let you know when we have the codes. Any particular code we need to know?

You need to see if there are any modules not communicating and read any fault codes that are stored.

Ask Your Own Car Question
Customer reply replied 8 months ago
Ok

Let me know what you find.

Ask Your Own Car Question
Customer reply replied 8 months ago
HERE what the computer said
9D634BBC-AF9B-4D47-B947...jpeg9D634B...jpegDEC00E5C-E6C8-4499-AF88...jpegDEC00E...jpegDEF3202E-B02E-4A9A-8753...jpegDEF320...jpegC26284CC-0558-4304-B577...jpegC26284...jpegE0B19AC3-9A01-44B2-B402...jpegE0B19A...jpeg81074699-816A-498A-86B1...jpeg810746...jpeg

What fault codes were set in each module?

Ask Your Own Car Question
Customer reply replied 8 months ago
Did h see the pics? Ang module have the fault code

Yes, I saw the pictures of the different modules and how many fault codes were found in each. There is nothing showing the actual codes.

Ask Your Own Car Question
Customer reply replied 8 months ago
I don’t know, seem nothing I️ working, the mechanic said there is no enough power, very low tension, maybe the auxiliary battery not working he said. This is what we get.

If battery voltage is low that needs to be addressed but if the engine cranks at a normal speed but doesn't start then the problem is deeper than low battery voltage.

Ask Your Own Car Question
Customer reply replied 8 months ago
Si what we need to do here?

You need to start by seeing what fault codes have set.

Ask Your Own Car Question
Customer reply replied 8 months ago
Ok

Let me know if you need any more help.

Ask Your Own Car Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an auto mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Car
Satisfied Customers: 24,197
24,197 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Technician

1,345 satisfied customers

16 years of experience

Ted G.

Ted G.

ASE Certified Technician

1,754 satisfied customers

20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness

George H.

George H.

ASE Certified Technician

1,564 satisfied customers

ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist

GM Tech (Cam)

GM Tech (Cam)

Auto Service Tech

680 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Amedee

Amedee

Former ASE Master Tech

2,562 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

2,181 satisfied customers

ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager

Richard

Richard

ASE Certified Technician

1,009 satisfied customers

12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes

< Previous | Next >

Related Car Questions
I have a ford territory 2004 100000K. it will not kick over
I have a ford territory 2004 100000K. it will not kick over been working fine since I put a new battery in. went to start it a few days ago nothing. Next day started fine. yesterday started stopped pr… read more
Jake
Jake
309 satisfied customers
2009 Quatroporte, just out a new battery in yesterday by
2009 Quatroporte, just out a new battery in yesterday by mechanic, today took it to get a car wash, now it won't start and can't be jumped. … read more
Cary York
Cary York
High School Diploma
214 satisfied customers
n reg 1.9 306 turbo..engaged..ignition key nothing
Hi I have a N reg 1.9 306 turbo diesel. I forgot to lock my car last night. It would seem that the engine emobolizer has now been engaged. When you turn the ignition key nothing happens. How do I sort… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
Mitsubishi eclipse: car sits..i jump it, it..starts right..alternator
I hve a mitsubishi ecipse and when the car sits for 3 or 4 days i have to jump the car again. when i jump it, it starts right up, and before i jump it the battery works i have replaced the battery. do… read more
JHoop
JHoop
Owner,Technician
High School or GED
Tiburon gt: revs..Im at 70 mph and smooths..awhile
I have a 03 tiburon gt, my problem is that as I drive the car over revs, and keeps doing so until I'm at 70 mph and smooths out and even still does it to a lesser degree. I've had this problem before … read more
JacobTD
JacobTD
Diagnose Specialist
Master
46 satisfied customers
Mitsubishi eclipse: disable..the anti theft alarm..car battery
I need to disable the anti theft alarm on my mitsubishe eclipse. I am trying to carge the car battery and the alarm sounds continually. I do not have the remote.… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
Start even..motor wont turn at all even while jumping..im stumped
motor would turn but not start even while jumping now motor wont turn at all even while jumping? i'm stumped… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
96 saturn: errands..wouldnt start..15 mins..clock lit up at this time
I'm dealing with a 96 Saturn SL1...after driving it to the local library, I came out to start the car to resume our errands..and the thing wouldn't start....we tried to just start it, letting it charg… read more
LARRY CROW
LARRY CROW
owner operator
High School or GED
124 satisfied customers
Neon: disconnect..reconnected..jump..it from the relay under the hood
I just put a transmission in a 2000 Plymouth neon and had to disconnect the battery. When I finished and reconnected the battery and turned the key all it did was click, but I can jump it from the rel… read more
Jay
Jay
Auto Mechanic
Vocational, Technical or Trade Scho
412 satisfied customers
2001 Subaru Outback: sedan..get the car battery jumped..way home
Hello, I have a 2001 Subaru Outback sedan. Last night I had to get the car battery jumped after dinner to go home. On the way home. I noticed while driving the car would act strange. Control panel wit… read more
MikeD&#039;
MikeD'
Diagnostic Technician
Associate Degree
416 satisfied customers
1987 gmc: injectors..12 volts at the coil with the key..engine cranks
i have a 1987 gmc pickup with a 5.7 tbi i have no spark and no fuel from injectors the pump does run and i have 12 volts at the coil with the key on the engine cranks and the battery is fully charged… read more
Mcgruder73
Mcgruder73
Auto Technician
Associate Degree
300E: MB..jumpstart..Couple of days later, wont start
Left my lights on. 1991 MB 300E Got a jumpstart. Couple of days later, won't start. Tried to charge battery, won't start. When it is running and I disconnect the battery, the car still runs. Why is it… read more
roger
roger
owner of small engine shop
Vocational, Technical or Trade Scho
350 satisfied customers
Envoy: my battery..stop light or sign the vehicle stalls..runs rough
I had my battery replaced in my 04 GM Envoy and now when I drive with the A/C on at idol / sitting at a stop light or sign the vehicle stalls and sometimes jumps like it just got a power surge.At idol… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
my battery..boost but the factory alarm keeps coming..disengage
my battery is dead And im trying to get a boost but the factory alarm keeps coming on and i dont have the remote to disengage it to start the car… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
Jumped..I disarm it by turning the locks off..jumper cables
It goes off and keeps my car from being able to be jumped, and even when I disarm it by turning the locks off via the door it still goes off when I touch jumper cables to the negative node of the batt… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
1986 F150: starter..It stops when battery cable is disconnected
I have a 1986 F150 w/ 302. When started, there is a sound as if the starter (or something) is still spinning and continues even when key is turned off. It stops when battery cable is disconnected. Wha… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
I have Mercedes ML350 Radio which stopped working after ...
I have Mercedes ML350 Radio which stopped working after battery went down. I've obtained a radio-code from Mercedes Benz dealership but before that I've entered wrong code 3 times and now I have WAIT … read more
Danny
Danny
Service Manager / Foreman
Vocational tech. and College
418 satisfied customers
92 Ford Ranger: ok, slight 2-3 second hum when key in on..start...
92 Ford Ranger will not start. Battery charge is ok, slight 2-3 second hum when key in on. A click when key is turned to start... No starter hum, no-turn, just a click.… read more
Phill Walker
Phill Walker
Service Manager
Vocational, Technical or Trade Scho
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x