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Master Auto Tech.
Master Auto Tech., master tech.
Category: Car
Satisfied Customers: 612
Experience:  A.S.E. Master technician. Over 20 years working on import & domestic. Owner/operator of an auto shop
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Will a mechanic be contacting me

Customer Question

Will a mechanic be contacting me
Submitted: 11 months ago.
Category: Car
Expert:  Greg replied 11 months ago.

Hi, I'm Greg (Indy-Tech).
Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Rgds Greg.

Expert:  Greg replied 11 months ago.

Hi my name is Greg,

How can i help you with your car issue .

Please let me know the following .

Year .

Make .

Model .

Engine .

Check engine light ON.

Any known malfunction codes .

Please explain your problem best you can .

Kind regards Greg

Customer: replied 11 months ago.
I was putting my truck into park and suddenly all the power shut down inside the key turn but the ingnition power to start the vehicle was not working windows would not move no interior power but the lights were still working and the gear shift locked
JA: How old is the transmission? Have you checked the brake switch?
Customer: I am not sure and I don't know where the break shift is located
JA: What is the model/year of your Dodge?
Customer: 2013 ram 1500
JA: Are you fixing your Ram 1500 yourself? What have you tried so far?
Customer: No I'm not I had to have it towed
JA: Anything else you want the mechanic to know before I connect you?
Customer: no that's about it
Expert:  Master Auto Tech. replied 11 months ago.

I'm sorry you are having problems with your vehicle. I will try to help.

I'm a full time mechanic and have been a mechanic for over 20 yrs and I work part-time here on JustAnswer to help you and others repair their own vehicles, and I get credited by your ratings.. So before leaving the site make sure and leave me a rating. You can still reply to me as many times as neeed, even after the rating.. I will need for you to be my hands and eyes since I'm not there.

do you still have your vehicle or is it towed in? I can do my best to assist you just let me know if you are at the truck.

I strive to provide 5 star service. If I have satisfactorily answered your question please rate it as such and hit submit. Doing so is the only way I get compensated for my time. Also it doesn't close the discussion so we will still be able to communicate if there are further questions.
Thanks
Sonny

Expert:  Master Auto Tech. replied 11 months ago.
Do you still need help with this?
Please let me know.Did my advice help? If so would you leaving a positive rating for me?
But if you still need help please let me know and I'll continue to help.Thanks
Sonny