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Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
In order to be able to try and help you with the problem you are describing we need complete information. Need to know what your working on, year make and model please. Post back when you can and we can work from there.