How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Technician
Category: Car
Satisfied Customers: 27918
Experience:  17 years automotive training and experience.
Type Your Car Question Here...
Pete is online now
A new question is answered every 9 seconds

Toyota RAV4 T180: My Toyota RAV4 06 SatNav / radio is not working

This answer was rated:

My Toyota RAV4 06 SatNav / radio is not working and says " a programme cannot be read, consult your dealer". I see this question was asked a year ago but no answer posted. Thanks
My name is XXXXX XXXXX I am a professional here at Just Answer/Pearl. I noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

In some cases this can be caused by the incorrect map disc or a damaged or out of date map disc for your vehicle.I would have your disc checked by a dealer to see if it is the correct part number and to see if there are any other updates for this system available to correct this here.

You can also check HERE to see if you can obtain the updated disc for your vehicle.

Let me know if you need anything else.

Thanks Pete
Customer: replied 3 years ago.

Hi Pete,

Thanks for response. Trawling around I think I had already come to the same conclusion. I believe that there is also other software on the disc that the system will use for a reboot that can be achieved by disconnecting and then reconnecting the battery. Is that right ? Thanks Chris

I don't see this in the info I have located on this so I don't know for sure if the disc will re boot the software or not.Disconnecting and reconnecting the battery will usually do a reset on the system and in some cases this may or may not work to get this operational again.You can always try and see what it does do as it may correct this issue but if not you would most likely need a new or updated disc for this.

Thanks Pete
Pete and 5 other Car Specialists are ready to help you

I am following up with you to see if you still needed help with your question you had asked.If my help didn't satisfy your question please let me know so we can continue.

Thanks Pete