Car

Ask a Mechanic Online and Get Answers to Your Car Questions

Ask an Expert,
Get an Answer ASAP!

Car
This answer was rated:

Saab 9-3 Aero: my 2008 saab was hit on the offside wheel and

my 2008 saab was hit...
my 2008 saab was hit on the offside wheel and damaged all down the offside. The steering arm needed to be replaced . now after repair the ignition key will not turn saying key not recognised but during repair the key did work. garage is now saying the impact has caused a problem with the ignition despite it working previously
Show More
Show Less
Ask Your Own Car Question
Answered in 21 hours by:
7/4/2013
Pete
Pete, Technician
Category: Car
Satisfied Customers: 30,472
Experience: 17 years automotive training and experience.
Verified
My name is XXXXX XXXXX I am a professional here at Just Answer. I noticed that your question was not getting a response and thought I would see if you still need help with this.

Usually an external impact like this here wont cause damage to the ignition switch assembly but I wouldnt rule it out.If this shop hasnt checked to see if the key needs programmed this should be done.In some cases a local shop wont be able to fully test this fault or diagnose it without the correct diagnostic tool and a dealer may need to check to see if this is a program issue or if this is for sure an internal electrical fault with the ignition switch itself.

The ignition switch can be a common component that can fail and can cause this but usually isnt an issue after a collision has occured.I would ask the shop what type of gaurantee if they replace the ignition switch or component they want to replace that this will correct the problem and if it doesnt will they cover the costs for this repair since it was misdiagnosed as some shops will help or cover the costs if misdiganosed.This may just need a relearn if possible.

Thanks Pete
Pete
Pete, Technician
Category: Car
Satisfied Customers: 30,472
Experience: 17 years automotive training and experience.
Verified
Pete and 87 other Car Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

thanks Pete the thing I do not understand is that the key worked a couple of times during repair but now the key will not work so they are saying impact has caused problem. I know the battery went flat and had to be recharged and then after that it did not work Is it just a reprogramme situation The key for a saab fits into a switch near to handbrake Confused as they got an 'expert' but did not diagnose problem!!

Customer reply replied 4 years ago

HI Pete could you reply to my comment? Thanks Colin

Hi,

I am following up with you to see if you still needed help with your question you had asked.If my help didn't satisfy your question please let me know so we can continue.

Thanks Pete
Ask Your Own Car Question
I apologize for the delay (4th weekend)

This may have failed shortly after the other repairs were done,usually this wouldnt be something that fails in a collision but it is possible the jolt from the impact may have caused this and it may have worked intermittently the first few times and now not at all.This may also be some possible wirign damage that has caused this as well.

I would have this checked into further to see for sure if the switch itself is at fault or if this is wiring at fault causing this.

Thanks Pete
Ask Your Own Car Question
Customer reply replied 4 years ago

they had to replace the doors so the only electrics they would have worked on would be the electric windows. I am just concerned they have created the problem and then intend to charge me for it. I am assuming however you agree it could have been caused by the impact in which case they would be entitled to charge me for the repair which so far they have failed to resolve !

It is difficult to say for sure from here if this was something that was created from the impact or something they may have caused themselves,if this is a reputable shop then this may be correct with the impact causing this or failing shortly after they had done their repairs.

Thanks Pete
Ask Your Own Car Question
Customer reply replied 4 years ago

ok thanks I think that is as far as we can take it. I am in uk and you are in US! I may have to get a second local opinion if they eventually fix it depending on what they charge me.. Regards Colin

Your welcome,a second hands on opinion may be best to determine if this was caused by them or if it failed on its own.

Let us know if you need anything else in the future.

Thanks Pete
Ask Your Own Car Question
Customer reply replied 4 years ago

they have replaced the electronics box and it started after being reprogrammed BUT the horn not working so they are saying it needs a new cim if so does that seem right and are new keys required Thanks

The column integration module can be at fault here for the horns and if replaced you shouldnt need to replace the keys.
Ask Your Own Car Question
Customer reply replied 4 years ago

bad news as expensive to replace ! i just could not forsee all this after my accident!

This module may be a result of the accident as I have seen some steering column control modules fail after a collision or due to the collision.I would speak with your insurance company to see if they will help with these costs as they may also think this is related to the accident as well.

Thanks Pete
Ask Your Own Car Question
Customer reply replied 4 years ago

The problem is I took the chance of buying back the car as written off . Gamble is not paying off!

Unfortunately it does sound like this could get expensive to repair.I wish I had better news for you on this here.

Thanks Pete
Ask Your Own Car Question
Customer reply replied 4 years ago

ce la vie Thanks Colin

Your welcome.
Ask Your Own Car Question
Ask Pete Your Own Question
Pete
Pete
Pete, Technician
Category: Car
Satisfied Customers: 30,472
30,472 Satisfied Customers
Experience: 17 years automotive training and experience.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time!

Paul MCorpus Christi, TX

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Technician

1,243 satisfied customers

16 years of experience

Ted G.

Ted G.

ASE Certified Technician

1,724 satisfied customers

20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness

George H.

George H.

ASE Certified Technician

1,537 satisfied customers

ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist

GM Tech (Cam)

GM Tech (Cam)

Auto Service Tech

669 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Amedee

Amedee

Former ASE Master Tech

2,520 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

2,181 satisfied customers

ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager

Richard

Richard

ASE Certified Technician

1,000 satisfied customers

12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes

< Previous | Next >

Related Car Questions
I'm wondering if Exxon Synergy gas will hurt or harm my 2008
I'm wondering if Exxon Synergy gas will hurt or harm my 2008 Prius. … read more
K. Wiggins
K. Wiggins
ASE Certified Technician
Associate Degree
3,000 satisfied customers
I need to know the type of transmission is in a 2006 Dodge
I need to know the type of transmission is in a 2006 Dodge Caravan (3.3L) and also how many speeds there are: VIN # 1D4GP25R36B646548. Thank you.… read more
Edward
Edward
Professional at Justanswer.com
Associate Degree
3,175 satisfied customers
I have a 1995 C280 and there is no braking on the passenger
I have a 1995 C280 and there is no braking on the passenger side front wheel. … read more
Expert
Expert
15 satisfied customers
My truck is sputtering but only when I'm under load like
My truck is sputtering but only when I'm under load like during acceleration, I am throwing no codes so I'm not sure how to proceed … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,666 satisfied customers
My cadillac is a 2008 cts 3.6. It is cranking but not
My cadillac is a 2008 cts 3.6. It is cranking but not starting … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,396 satisfied customers
I am installing a back up camera. want to wire to the back
I am installing a back up camera. want to wire to the back up light. which color is the backup light and where is best place to ground? … read more
Todd M
Todd M
Owner
ASE Certification
1,484 satisfied customers
A problem with the heater. When the truck is idling no
When the truck is idling no matter what the engine temp gauge shows the heater only blows cold air as soon as RPM is up like driving down the road above 1000 to 1500 RPM the heater works like a blast furnace no problem … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I have a 2002 chevy carla SS, 3800 engine, with a check
Second opinion] I have a 2002 chevy monte carla SS, 3800 engine, with a check engine light problem. Code showed 02 sencers. Changed both, cleared codes and drove it. After driving a little ways, check… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
I purchased a Helix column STCOL2 will the Ididit wheel
i purchased a Helix column STCOL2 will the Ididit wheel #201463081590 fit this column … read more
AutoDoc
AutoDoc
Shop Owner
Bachelor\u0027s Degree
390 satisfied customers
2000 kia sportage runs at idle its 4x4 se 2.o engine
2000 kia sportage runs at idle its 4x4 se 2.o engine sluggish up hill no power ,put in new fuel filter tps no chonge … read more
JOHN aka Eauto
JOHN aka Eauto
self employed
High School or GED
10,348 satisfied customers
The new cv shafts for my Pulsar N16 1.8 litre automatic
The new cv shafts for my Pulsar N16 1.8 litre automatic turned out to be for a manual transmission. Have now fitted the correct shaft on the driver side. Is the passenger side shaft the same for both … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
20,878 satisfied customers
Have a 2014 Range Rover sport with jag/Rover 3.0 6
Have a 2014 Range Rover sport with jag/Rover 3.0 6 cylindrical gas supercharge motor. Replacing my timing chains and have no spec showing the setting for the chains. Can someone please provide diagram… read more
Eric
Eric
Retired
N/A
31,322 satisfied customers
Does the dashboard have to be replaced on a 2017 Maserati
does the dashboard have to be replaced on a 2017 Maserati Levante after passenger air bag deploys? … read more
Expert
Expert
15 satisfied customers
2007 Envoy won't shift out of neutral. Actually the shift
2007 Envoy won't shift out of neutral. Actually the shift indicator says it is in drive or reverse, but the wheels spin freely (will roll down a hill). … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
Misfiring. 92 gmc dually like 120, 000. 3500. It gave me a
misfiring JA: How many miles are on the car? Is it a steady misfire? Or random? Customer: 92 gmc dually like 120, 000 JA: What is the model of your '92 GMC? Customer: 3500 JA: Are you fixing your 3500… read more
rpmdiag
rpmdiag
High school
7,271 satisfied customers
Codes indicate misfire cylinder 3 and o2 sensor. When this
Codes indicate misfire cylinder 3 and o2 sensor. When this started a few weeks ago, since we have 150k on 2011 Odyssey I decided to replace plugs and all coil packs. It misses at 1000-1500 rpms in hig… read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I have a 2011 ford ranger 3.0 litre. I started it mondaqy
hi i have a 2011 ford ranger 3.0 litre. I started it mondaqy morning and it ran for a few seconds and stopped. It turned over ok but not start sounded like fuel so i pumped the primer 3 or 4 times and… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,410 satisfied customers
My traction control light that comes on when you start the
My traction control light that comes on when you start the car will go off and as I am driving, it comes on and stays on. I bought this car in 2011 and it was a brand new 2012 Nissan Altima. In all of… read more
jim
jim
Vocational, Technical or Trade Scho
1,317 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x