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Sorry this is a questions and answer service not a repair service. You will need to contact a repair service in your area.
I have paid you to help me but you are saying that I must contact repaire service.why did I pay you? to help me.what about my money that I paid you is there a refund?
I don't know why you put a deposit into your account with Just Answer, I will contact customer service for you and let them know of your request for a refund.