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Hello, Is the system low or empty?
i have no idea. i just know it's not working and it's a pretty new car with low miles.
Recharging the system is likely something you can do but if you have no experience with AC system and how they work, this is best left up to a trained AC Tech due to saftey issues. Most shops will do a performance test for about an hour. That would be the correct place to start.
any thoughts on how much that normally costs?
We charge $85 in our shop which is the going rate in our area.