How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jim Chill Your Own Question
Jim Chill
Jim Chill, Technician
Category: Car
Satisfied Customers: 590
Experience:  15 years Ford dealership experiance 25 years all makes and models
Type Your Car Question Here...
Jim Chill is online now
A new question is answered every 9 seconds

I lost the only key for my 02 9-5..parked

Resolved Question:

I lost the only key for my '02 9-5. The car is parked and locked. I have conflicting views as to my next step. Help!
Submitted: 7 years ago.
Category: Car
Expert:  Jim Chill replied 7 years ago.

I believe that you have a laser cut key which has to obtained through the dealer.You will need you vehicle id number<17 digits> and proof of ownership to order the key. If you must get in the vehicle you can call a roadside asst service they have lock out tools to get you into the car .

Customer: replied 7 years ago.
Thanks. I've been told by my Saab dealer thatg I need to replace the TWICE unit AND purchase new remote control keys. Your answer sounds much more acceptable. Anything else I should know.
Expert:  Jim Chill replied 7 years ago.
You should be able to get a basic key for it I think they call it a vallet key, it willoperate the car but not the glove box or the hatch. This would be the least expensive way. Call another dealer. the keys are ordered through the parts department i don't know which dept you talked to but go straight through them and they will get you going the fastest. thank you jim
Jim Chill and other Car Specialists are ready to help you