How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask BigBob Your Own Question
BigBob, Shop Manager/Technician
Category: Car
Satisfied Customers: 4838
Experience:  Shop Manager with 25 years experience
Type Your Car Question Here...
BigBob is online now
A new question is answered every 9 seconds

I have a 2004 Chevy silverado. I have dual climate control.

Customer Question

I have a 2004 Chevy silverado. I have dual climate control. the passenger side works fine when i adjust it from cold to hot, but when i adjust the drivers side it stays on cold even when i adjust it to hot
Submitted: 8 years ago.
Category: Car
Expert:  BigBob replied 8 years ago.

Edited by Bob on 9/24/2009 at 8:34 PM EST
BigBob and other Car Specialists are ready to help you
Expert:  BigBob replied 8 years ago.
Sorry I was trying to move it to chevy experts before answering, but i messed it up.


It sounds like the temp blend door motor is bad on that side, but firts try to recalibrate them. If you have automatic temp control clich here, if not click here
Do you have a scanner to check for climate control codes? If you don't then you will have to manually check the drivers side temp door motor.

The procedure to get to the motor is here.

1. Install a scanner and check for codes in the Heater Ventilation and Air Conditioning (HVAC) system.
2. If the scanner does not have the ability to get into HVAC system, then use a voltmeter to check the feedback from the temperature motor.
3. Back probe the Dark Blue wire at the right temperature motor and make sure the voltage is in the range of 0.5-4.5 volts.
4. If voltage is above or below that specification, then replace the temperature motor and disconnect the battery to reset the system

Do not plug a new motor in and let it hang to check operation. It must be hooked to the HVAC box or it will not work correctly

You may need to pull the havc module to get to the motor to test it, and that will take

let me know if I can help further.

Good luck,


Customer: replied 8 years ago.
Do you know where the heater motor blend door is located?
Expert:  BigBob replied 8 years ago.
The procedure to get to the motor is here.