Car

Ask a Mechanic Online and Get Answers to Your Car Questions

Ask an Expert,
Get an Answer ASAP!

Car

Dodge Dakota: My instrument cluster stop working the other day

Customer Question
My instrument cluster stop working...
My instrument cluster stop working the other day.Got a used instrument cluster and had some friends of my brother looked at it and said it was getting current to the cluster but they can''t figure out why it won''t work. It's a Dodge Dakota 1998
Submitted: 9 years ago.Category: Car
Show More
Show Less
Ask Your Own Car Question
Answered in 1 hour by:
8/5/2008
Auto Mechanic: Tristan Franklin, MASTER ASE CERTIFIED replied 9 years ago
Tristan Franklin
Tristan Franklin, MASTER ASE CERTIFIED
Category: Car
Satisfied Customers: 1,621
Experience: 8yrs. exp. engine repair performance brakes electrical air condition
Verified

good luck. please accept my answer. thanks T-MAN

 

Preliminary Diagnosis

  1. If the indicator lamps operate, but none of the gauges operate, go to Step 2. If all of the gauges and the data bus message-controlled indicator lamps are inoperative, go to Step 5.
  2. Check the Ignition-Off Draw (IOD) fuse in the junction block. If OK, go to Step 3. If not OK, repair the shorted circuit or component as required and replace the faulty fuse.
  3. Check for battery voltage at the IOD fuse in the junction block. If OK, go to Step 4. If not OK, repair the open circuit as required.
  4. Disconnect and isolate the battery negative cable. Remove the instrument cluster. Connect the battery negative cable. Check for battery voltage at the fused B(+) circuit cavity of the instrument cluster wire harness connector (connector A). If OK, go to the Self-Diagnostic Test. If not OK, repair the open circuit to the IOD fuse as required.
  5. Check the fused ignition switch output (run/ start) fuse in the junction block. If OK, go to Step 6. If not OK, repair the shorted circuit or component as required and replace the faulty fuse.
  6. Turn the ignition switch to the On position and check for battery voltage at the fused ignition switch output (run/start) fuse in the junction block. If OK, go to Step 7. If not OK, repair the open circuit to the ignition switch as required.
  7. Turn the ignition switch to the Off position. Disconnect and isolate the battery negative cable. Reinstall the instrument cluster. Connect the battery negative cable. Turn the ignition switch to the On position. Set the parking brake. The red brake warning lamp should light. If OK, go to Step 8. If not OK, go to Step 9.
  8. Turn the ignition switch to the Off position. Turn on the park lamps and adjust the panel lamps dimmer rheostat to the full bright position. The cluster illumination lamps should light. If OK, go to Step 10. If not OK, repair the power ground circuit from the instrument cluster wire harness connector (connector A) to ground as required.
  9. Turn the ignition switch to the Off position. Disconnect and isolate the battery negative cable. Remove the instrument cluster. Connect the battery negative cable. Turn the ignition switch to the On position. Check for battery voltage at the fused ignition switch output (run/start) circuit cavity of the instrument cluster wire harness connector (connector A). If OK, go to the Self-Diagnostic Test. If not OK, repair the open circuit to the junction block fuse as required.
  10. Disconnect and isolate the battery negative cable. Remove the instrument cluster. Check for continuity between the logic ground circuit cavity of the instrument cluster wire harness connector (connector A) and a good ground. There should be continuity. If OK, go to the Self-Diagnostic Test. If not OK, repair the open circuit to ground as required. Self-Diagnostic Test The instrument cluster self-diagnostic test will put the instrument cluster into its self-diagnostic mode. In this mode the instrument cluster can perform a self-diagnostic test that will confirm that the instrument cluster circuitry, the gauges, and the CCD data bus message-controlled indicator lamps are capable of operating as designed. However, there may still be a problem with the CCD data bus, the Powertrain Control Module (PCM) , the Airbag Control Module (ACM) , the Controller Anti-lock Brake (CAB) , or the inputs to one of these electronic control modules. Use a DRB scan tool and the proper Diagnostic Procedures for testing of these components.
  1. Begin the test with the ignition switch in the Off position.
  2. Depress the trip odometer reset button.
  3. While holding the trip odometer reset button depressed, turn the ignition switch to the On position, but do not start the engine.
  4. Keep the trip odometer reset button depressed for about ten seconds, until CHEC appears in the odometer display, then release the odometer reset button.
  5. A series of three-digit numeric failure messages may appear in the odometer display, depending upon the failure mode. If a failure message appears, see the Instrument Cluster Failure Message chart for the description and proper correction. If no failure message appears, the Self-Diagnostics will proceed as described in Step 6.
  6. The instrument cluster will begin the odometer walking segment test. This test will require the operator to visually inspect each odometer segment as it is displayed to determine a pass or fail condition. First, all of the segments will be illuminated at once; then, each individual segment of the odometer display will be illuminated in sequence. If any segment in the display fails to illuminate, repeat the test to confirm the failure. If the failure is confirmed, replace the faulty instrument cluster. Following the odometer walking segment test, the instrument cluster Self-Diagnostic Test will automatically proceed as described in Step 7.
  7. The instrument cluster will perform a bulb check of each indicator lamp that the instrument cluster circuitry controls. If an individual amber indicator lamp does not illuminate during this test, the instrument cluster should be removed. However, check that the incandescent lamp bulb is not faulty and that the bulb holder is properly installed on the instrument cluster circuit board before considering instrument cluster replacement. If the bulb and bulb holder check OK, replace the faulty instrument cluster. Each of the red indicators are illuminated by a Light Emitting Diode (LED) . If an LED fails to illuminate during this test, the instrument cluster must be replaced. Following the bulb check test, the instrument cluster Self-Diagnostic Test will automatically proceed as described in Step 8.
  8. The instrument cluster will perform a gauge actuator test. In this test the instrument cluster circuitry positions each of the gauge needles at three different calibration points, then returns the gauge needles to their relaxed positions. If an individual gauge does not respond properly, or does not respond at all during the gauge actuator test, the instrument cluster should be removed. However, check that the gauge terminal pins are properly inserted through the spring-clip terminal pin receptacles on the instrument cluster circuit board before considering instrument cluster replacement. If the gauge terminal connections are OK, replace the faulty instrument cluster.
  9. The Self-Diagnostic Test is now completed. The instrument cluster will automatically exit the self-diagnostic mode and return to normal operation at the completion of the test, if the ignition switch is turned to the Off position during the test, or if a vehicle speed message indicating that the vehicle is moving is received from the PCM on the CCD data bus during the test.
  10. Go back to Step 1 to repeat the test, if required.

 

 

Ask Your Own Car Question
Customer reply replied 9 years ago
Reply to T-man's Post: Where is the Ignition-Off Draw fuse, I have checked under the hood and found, what I call the fuse box, there is another one on the left side at the bottom left of the instrument cluster or about there. I found the fuse box under the hood but can't find any fuse that's says anything close to what you mentioned.
Auto Mechanic: Tristan Franklin, MASTER ASE CERTIFIED replied 9 years ago
my diagram does not give a location of the fuse but it is suppose to be in the fuse block left side of the dash, also if this fuse was bad the radio and clock would not be working at all. good luck. and please accept my answer. thanks T-MAN
Tristan Franklin
Tristan Franklin, MASTER ASE CERTIFIED
Category: Car
Satisfied Customers: 1,621
Experience: 8yrs. exp. engine repair performance brakes electrical air condition
Verified
Tristan Franklin and 87 other Car Specialists are ready to help you
Ask your own question now
Ask Tristan Franklin Your Own Question
Tristan Franklin
Tristan Franklin
Tristan Franklin, MASTER ASE CERTIFIED
Category: Car
Satisfied Customers: 1,621
1,621 Satisfied Customers
Experience: 8yrs. exp. engine repair performance brakes electrical air condition

Tristan Franklin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time!

Paul MCorpus Christi, TX

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Technician

1,212 satisfied customers

16 years of experience

Ted G.

Ted G.

ASE Certified Technician

1,708 satisfied customers

20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness

George H.

George H.

ASE Certified Technician

1,522 satisfied customers

ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist

GM Tech (Cam)

GM Tech (Cam)

Auto Service Tech

669 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Amedee

Amedee

Former ASE Master Tech

2,505 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

2,181 satisfied customers

ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager

Richard

Richard

ASE Certified Technician

1,000 satisfied customers

12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes

< Previous | Next >

Related Car Questions
Slow drip coming from underneath engine...didn't start until
slow drip coming from underneath engine...didn't start until I had to hit a ditch because of an idiot not paying attention...how do I find/fix leak?… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I replaced the transmission fluid, coolant, and inverted
I replaced the transmission fluid, coolant, and inverted coolant today on my 2010 Prius. Now I receive the following OBDII Code every 2 minutes while the car is running. P0C73 This is also a permanent… read more
camerontech
camerontech
20 year experience diagnostic technician
class a
536 satisfied customers
No headlights, no door ajar light. I have checked everything
I have checked everything and took it into the Mazda Service folks who said there is current coming through where there should be only a ground, so no current. My questions is this, since they can't find it and they worked on it for a couple of days, is there an alternative method of getting power to my headlights so I can drive this car … read more
eurotec
eurotec
Vice President / Manager
Associate Degree
11 satisfied customers
My 95 Mistsubishi Montero runs rough periodically. It has 3
My 95 Mistsubishi Montero runs rough periodically. It has 3 coils and I see joice coming to all coils. When the engin starts and works rough, I found that the two spark plugs connected to coil 3 won't… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
Automotive - 98 Pontiac Transport - Power Locks are clicking
Automotive - 98 Pontiac Transport - Power Locks are clicking and now chime is sounding with key in ignition and car running. Could this be an issue related to the ignition switch? It seems that this o… read more
Jaxer Smith
Jaxer Smith
Owner
Technical
1,267 satisfied customers
OIL CHANGE FREQUENCY - PLEASE give me your reasoning along
OIL CHANGE FREQUENCY - PLEASE give me your reasoning along with your answer. I have a 2005 Range Rover with 70,000 miles on it. The manufacturer suggests using full synthetic 5w-50 Castrol Edge oil an… read more
George H.
George H.
ASE Certified Technician
Associate Degree
1,522 satisfied customers
Coolant a little low in my 2013 Bentley continental gr8.
Hi. Coolant a little low in my 2013 Bentley continental gr8. Need to top off. What antifreeze should I use … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have a 2004 lincoln ls. my battery was completely dead. so
I have a 2004 lincoln ls. my battery was completely dead. so i put the charger on for a while. tried starting it a few times but it wouldn't crank. then my alarm would go off. this happened about 4 ti… read more
Dodge expert
Dodge expert
ASE MASTER TECH, REPAIR FACILITY OWNER
High School or GED
3,636 satisfied customers
I am after 50 clown dolls by kasma but can't seem to find
I am after 50 clown dolls by kasma but can't seem to find any..tried contacting the manufacturer in Thailand but have not got a reply back.… read more
Expert
Expert
Tech0405 i got the fuse box for my veloster and i got major
good day tech0405i got the fuse box for my veloster and i got major improvements but my smart key was not working i look for it and notice the salt water fried it i looking for a replacement on ebay a… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Need 2 high beam and 2 low beam bulbs for a 2010 Toyota
Need 2 high beam and 2 low beam bulbs for a 2010 Toyota Tundra Double Cab 5.7 liter pick up.What do think of these on Walmart.com for $ 21 for 2 bulbs? Can the bulbs below be used for low and high bea… read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
170 satisfied customers
I need to replace bulb in rear signal light
I need to replace bulb in rear signal light JA: Okay, I'll connect you to the mechanic to go over that information regarding your car. Before I do, is there anything else you want him to know? Custome… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
2010 Ram 1500 with 5.7L. Started getting a cylinder #3
2010 Ram 1500 with 5.7L. Started getting a cylinder #3 misfire under heavy acceleration. I swapped coil packs around and replaced both spark plugs in that cylinder and cleared the code. The code retur… read more
Michael Solis
Michael Solis
241 satisfied customers
2003 Sebring lxi 6 cylinder auto tranny. Overheating issue.
2003 Sebring lxi 6 cylinder auto tranny. Overheating issue. I recently picked this car as a project. It overheated badly I was told. I don't believe it affected the head gasket (I did a sizzle test an… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,921 satisfied customers
2010 cx-9 awd clunk/binding from rear end aprox 3 months ago
2010 cx-9 awd clunk/binding from rear end aprox 3 months ago sent to dealer for diagnossis thy told me lft and rt wheel braerings never changed them noise went away but … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have a 2002 Jeep Liberty with 124,000 miles on it. It
I have a 2002 Jeep Liberty with 124,000 miles on it. It stalls when I come to a stop after driving about 25 miles. I was wondering if anyone knew what may be wrong with it. I know my speed sensor went… read more
OnlineHelp
OnlineHelp
Bachelor's Degree
3,390 satisfied customers
Can get response fast. 2013 mkt. A/c control module. A/c
can get response fast JA: What is the model/year of your Lincoln? Customer: 2013 mkt JA: Are you fixing your MKT yourself? What have you tried so far? Customer: a/c control module JA: Anything else yo… read more
Todd M
Todd M
Owner
ASE Certification
1,283 satisfied customers
1999 isuzu rodeo i replaced fuel pump. o-ring fell into gas
1999 isuzu rodeo i replaced fuel pump. o-ring fell into gas tank (did know) put gas in car ran great. found fuel leaking. dropped tank found o-ring, fixed. car ran bad. engine light came on. loosen up… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x