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Need to rest my password. Tried those it’s a pioneer

Customer Question
Need to rest my...

Need to rest my password

Mechanic's Assistant: Do you have the manual for your unit? Have you tried common default passwords (e.g. 0000 or 1234)?

Yes tried those it’s a pioneer avic-5200NEX

Mechanic's Assistant: Is this the original unit, or an aftermarket one?

Original

Mechanic's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No that’s all

Submitted: 20 days ago.Category: Car Electronics
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Customer reply replied 20 days ago
Waiting
Customer reply replied 20 days ago
Hello
Answered in 8 hours by:
4/1/2018
Car Electronics Technician: Harry, Car Electronics Technician replied 20 days ago
Harry
Harry, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 1,672
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 20 days ago
Yee
Car Electronics Technician: Harry, Car Electronics Technician replied 20 days ago

I am so sorry your radio is not working, due to security reasons, for your protection we are prohibited from giving out the code to your radio. This measure is put in place to prevent thefts, and we want to keep you and everyone else safe. But the good news is, you can get the code from Pioneer by showing proof of ownership.

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Customer reply replied 20 days ago
Understand.
me and my girlfriend bought it at least two years ago. At Best Buy. I have the box it came in. I will need to ask her if she still has receipt. If she can’t find it what should we do?
Customer reply replied 20 days ago
Could we go to bestbuy and maybe they still have it on file?
Car Electronics Technician: Harry, Car Electronics Technician replied 20 days ago

That is possible but you will still need to contact Pioneer

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Customer reply replied 19 days ago
I got my receipt from Best Buy do I just call pioneer?
Car Electronics Technician: Harry, Car Electronics Technician replied 19 days ago

Yes

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Customer reply replied 17 days ago
Do you ya have a number for them. Every number I find is disconnected
Car Electronics Technician: Harry, Car Electronics Technician replied 17 days ago

1(###) ###-####/p>

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Harry
Harry, Car Electronics Technician
Category: Car Electronics
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