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Just bought a screen and missing a password. It’s a Kenwood…

Customer Question
Just bought a screen...

Just bought a screen and missing a password

Mechanic's Assistant: Who makes your car electronics?

It’s a Kenwood dnx710ex

Mechanic's Assistant: What have you tried so far with your DNX710EX?

0000 1234 and 1111 no luck

Mechanic's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Need help resetting password

Submitted: 6 months ago.Category: Car Electronics
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Answered in 16 hours by:
12/24/2017
Car Electronics Technician: sprinkles08, ASE Certified Technician replied 6 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Car Electronics
Satisfied Customers: 24,070
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer! I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

There isn't a way for an end user to change the security code, if it could be changed at will then it wouldn't be a theft deterrent. If you don't have record of the code with the owner's information, affixed to the radio, etc, then you'd need to send the radio to Kenwood and with valid proof of ownership they'd be able to change the code for you.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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sprinkles08
sprinkles08, ASE Certified Technician
Category: Car Electronics
Satisfied Customers: 24,070
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Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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