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I was travelling and getting directions when it just stop…

Customer Question
I was travelling and...

I was travelling and getting directions when it just stop talking to me. I tried entering the destination again but when I tapped "GO" nothing happened.

Mechanic's Assistant: What's the make/model of your device? How old is it?

Navman move-30. 2 yrs old

Mechanic's Assistant: How long has this been going on? What troubleshooting have you tried?

Only happened today. Tried to reset . really don't know what else to do

Mechanic's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Is there a fee for getting assistance?

Mechanic's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Car Electronic Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

And what is 'the rest' worth in dollars?

Submitted: 5 months ago.Category: Car Electronics
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Answered in 5 hours by:
11/21/2017
Car Electronics Technician: Thomas Tullo, Car Electronics Technician replied 5 months ago
Thomas Tullo
Thomas Tullo, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 25
Experience: Owner at Auto Options
Verified
I would try resting the navigation and see if that helps if not it will need repaired
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Customer reply replied 4 months ago
Thanks Thomas, I don't think this helps. My Navman got a good nights sleep and it still didn't work the next day. In some reviews someone suggested I push the reset button at the back of the device and that did the trick.
Car Electronics Technician: Thomas Tullo, Car Electronics Technician replied 4 months ago
That's what I meant sorry I spelled it wrong.
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Thomas Tullo
Thomas Tullo
Thomas Tullo, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 25
25 Satisfied Customers
Experience: Owner at Auto Options

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