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Electrotech2017, Technician
Category: Car Electronics
Satisfied Customers: 34
Experience:  I'm an Audio Video Technician with 25 years experience.
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How can I clean the laiser reading device in this GPS DVD

Customer Question

How can I clean the laiser reading device in this GPS DVD ROM
JA: Just to clarify, what's the brand and model of the GPS?
Customer: Alpine P/N:39540-S3V-A520-M1
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Months, bought a cleaning disc, and cleaned the Acura DVD
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I have removed the unit from the vehicle, and removed the top cover. Presently when in stalled, I get a "check disc" message.
Submitted: 13 days ago.
Category: Car Electronics
Expert:  Electrotech2017 replied 13 days ago.
Hello, my name is ***** ***** I'm happy to assist you today with your question.
Expert:  Electrotech2017 replied 13 days ago.
I would recommend to use cotton swaps and damp them with some lens cleaner what you would use for glasses and LCD monitors. Try to clean in circular motion, then try to dry/ wipe the rest with a dry cotton swap. Make sure that your are not standing on a carpet ( because of static electricity), try to touch the chassis ground yourself .
Expert:  Electrotech2017 replied 13 days ago.
Here is the laser lens in the orange square. That is the part you need to clean
Expert:  Electrotech2017 replied 13 days ago.
Here is a link for the type of lens cleaner I'm talking about
Expert:  Electrotech2017 replied 13 days ago.
Thank you for allowing me to help you with your question. I want nothing more than you to be 100% satisfied with my assistance. If you need additional information please use the reply box to let me know. If you are all set and happy with my assistance, please remember to use the starts above to rate my assistance so we can close this question out
Expert:  Electrotech2017 replied 5 days ago.
Hello, please provide me with a positive rating if you were satisfied with my answer, so I can get paid and close out the question. I would appreciate it.