Car Electronics

Car Electronics Questions? Ask an Electronics Expert for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Car Electronics

I really need help. I just got my car back from the dealer

Customer Question
Hi, I really need help...
Hi, I really need help. I just got my car back from the dealer after some major work. My AVIC X930bt device is asking for my password. I never created one. I got this car car used so now I am lost. Youtube has these tips but I don't know if they are safe. Is there a password?
JA: What's the make/model of your device? How old is it?
Customer: It is a AVIC X930bt. I got the car two years ago. So I am guess it is about -years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This just happened today after the car dealer did some work to it. I'm guessing they disconnected the battery. I see on line that I am supposed to download some sort of testmode files but I don ooops I don't know if these are trustworthy
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That is it. Prior to today everything was working fine.
Submitted: 6 months ago.Category: Car Electronics
Show More
Show Less
Ask Your Own Car Electronics Question
Answered in 8 minutes by:
5/16/2017
Car Electronics Technician: Expert-Repair, Car Electronics Technician replied 6 months ago
Expert-Repair
Expert-Repair, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 7,252
Experience: ASE, electronics, Marine inboards and electronics, automotive drivability, all around repair tech,
Verified

Hello,

Thank you for allowing me to assist you, my name is Joe and I will be happy to help you with your concern today. Please bear with me for just a min while I form my reply to you.

Ask Your Own Car Electronics Question
Car Electronics Technician: Expert-Repair, Car Electronics Technician replied 6 months ago

Was this radio new or used when you purchased it? And or did you have it installed?

Thanks,

Joe

Ask Your Own Car Electronics Question
Customer reply replied 6 months ago
Hi it was used when I got it two years ago.
Customer reply replied 6 months ago
If you could just message me that would be great.
Car Electronics Technician: Expert-Repair, Car Electronics Technician replied 6 months ago

This means that very possibly that owner set a code, check the manual if provided for it and or any paperwork they gave you for a code, if you cannot locate a code try reaching back out to the previous owner. And last resort is what you read online to do and if you do not wish to do that you can either pay a local car audio shop to do it and or send the radio to the manufacture to unlock it (local shop is better option).

On another note dealers know better, they should have put a temp battery backup on your vehicle while preforming work to prevent this problem from occurring. You may want to see if they will contribute towards the repair, most likely not but worth checking.

Thank you!

- Joe

Please rate my answer when ready. Bonuses are appreciated. Rating is the only way the question completes and without rating it is still an active question.

If for any reason you are not satisfied please reply back to me for further assistance to which I will be glad to help you. If you have any problems for any reason please reply back and let me know.

Thanks again for using justanswer and have a great day!

Ask Your Own Car Electronics Question
Ask Expert-Repair Your Own Question
Expert-Repair
Expert-Repair
Expert-Repair, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 7,252
7,252 Satisfied Customers
Experience: ASE, electronics, Marine inboards and electronics, automotive drivability, all around repair tech,

Expert-Repair is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

stereoaz

stereoaz

Car Electronics Technician

113 satisfied customers

35 years in car audio,my shop won iasca world title ,custom fabrication,expert installer.

Steven Ledford

Steven Ledford

Car Electronics Technician

103 satisfied customers

15 years mobile electronics experience. Top 100 installer.

Don - Mo Lurch

Don - Mo Lurch

Car Electronics Technician

1,609 satisfied customers

over 30 years, ARA, Sony, Alpine, Audiovox, Kenwood, Muntz. Sales, Repair & Installation

Andy

Andy

Elec & Comp Pro

832 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Louie

Louie

Car Electronics Technician

490 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

434 satisfied customers

Working with Electronics & Cars for 25+ years

Josh C

Josh C

Car Electronics Technician

194 satisfied customers

MECP Certified 1st Class since 1993, 18 years in the Professional car audio industry. IASCA winner.

< Previous | Next >

Related Car Electronics Questions
I have a 1991 Daytona with a viper 3100. It is currently
I have a 1991 Daytona with a viper 3100. It is currently stopping the engine right after it starts … read more
Thomas Tullo
Thomas Tullo
Owner
Vocational, Technical or Trade School
23 satisfied customers
I own a 2008 Volkswagen Eos that came with Sirus satelite
I own a 2008 Volkswagen Eos that came with Sirus satelite radio. I replaced the in-dash radio with a JVC KW-NT3HDT GPS/radio. Can I hook the Sirus tuner that came with the car to my new radio?… read more
Josh C
Josh C
Car Electronics Technician
Bachelor's Degree
194 satisfied customers
I NEED A 5 MULTIPLE CHOICE CD MODEL # blaupunkt
I NEED A 5 MULTIPLE CHOICE CD MODEL # blaupunkt BP91505791039" … read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
I put a back up camera on my truck it goes on and off.
I put a back up camera on my truck it goes on and off … read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
I have a Dr 74 lcd how can I get a replacement? About a year
I have a Dr 74 lcd how can I get a replacement? JA: What's the make/model of your device? How old is it? Customer: About a year old JA: How long has this been going on? What troubleshooting have you t… read more
Thomas Tullo
Thomas Tullo
Owner
Vocational, Technical or Trade School
23 satisfied customers
Looking to reset back up camera on a 2017 Colorado after
looking to reset back up camera on a 2017 Colorado after tailgate was removed, now showing an error … read more
Thomas Tullo
Thomas Tullo
Owner
Vocational, Technical or Trade School
23 satisfied customers
I have an INA-W910 Alpine and I'm trying to change the
I have an INA-W910 Alpine and I'm trying to change the clock. I use to go to maps and touch the wrench symbol. Now the wrench in maps is not highlighted and I can't get to the setting needed. The syst… read more
Thomas Tullo
Thomas Tullo
Owner
Vocational, Technical or Trade School
23 satisfied customers
I installed my viper 4305 remote start system and i can't
Hey, so i installed my viper 4305 remote start system and i can't get it to work. I only wired up the things that I thought were important (all the power and ground wires, hood pin, park brake input, … read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
I have a sterio and 10 disc cd player out of a PT Crusier
I have a sterio and 10 disc cd player out of a PT Crusier part no P56038518AG and am trying to hook it up via a 12 volt transformer and can get power, but no display. The cd player loads, but does not… read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
My 1999 chevy blazer that I purchased used has a viper 3203
my 1999 chevy blazer that I purchased used has a viper 3203 remote starter, the I accidently set the alarm off, now Icant start the blazer … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Can you help with Marantec garage door opener programming
Hi, can you help with Marantec garage door opener programming problem? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
42 satisfied customers
I have a Blaupunkt radio in a 1980 Porsche. I just had the
I have a Blaupunkt radio in a 1980 Porsche. I just had the car serviced so I had to put in the code to activate the radio. When I got 4 zeros on the radio I tried but the "1" button would not accept t… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I have a new 018 Camry with Entune. I had to re-sign into
I have a new 018 Camry with Entune. I had to re-sign into the car and thus update my password. Now, when I attempt to use Pandora it is telling me that I am not connected and must resign into Pandora.… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
I have 2006 dodge ram 1500. I want to put after market subs
I have 2006 dodge ram 1500. I want to put after market subs in. It has the stock infinity system with no sub. I need to know where to wire my line in covertor. I took it to my local audio shop but it'… read more
kwiggins29059
kwiggins29059
Associate Degree
219 satisfied customers
I have a viper 5101 installed on an 05 escape. After
I have a viper 5101 installed on an 05 escape. After changing the battery, the remote start will not work. lock/ unlock work fine. Hit start and the unit clicks and the dash lights come on but it will… read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
I'm trying to program my viper7153V remote to my car, but
I'm trying to program my viper7153V remote to my car, but the button on the antenna doesn't do anything no matter how long I hold it … read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
I am having great difficulties trying to install the Drive
Hi...I am having great difficulties trying to install the Drive HD...can you give me support? … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,000 satisfied customers
I need to program my remote fcc id: nahtdk4. It's not the
It's not the one that came with the kit. It's a second hand duplicate. … read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,609 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x