How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Car Audio Rusty Your Own Question
Car Audio Rusty
Car Audio Rusty, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 5905
Experience:  Powering, fusing, wiring, and general installation
Type Your Car Electronics Question Here...
Car Audio Rusty is online now
A new question is answered every 9 seconds

2008 Toyota Sequoia with Alpine Navigation stereo. Sound

Customer Question

2008 Toyota Sequoia with Alpine Navigation stereo. Sound stopped working for the radio only. Bluetooth is good, cd's play, but am/fm stations do not play any sound. Just started doing this. Alos, the backup camera seems to work intermittenly.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: 2 years old, I'll have to look at the receipt. Give me a few minutes.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started. Tuner wont change stations either
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Car Electronics
Expert:  Car Audio Rusty replied 9 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Car Audio Rusty replied 9 months ago.

It is possible that the wiring on the back of the radio has gotten compromised. This can happen with a foot, a rodent, or just vibrations over time. Check to make sure the antenna is plugged in firmly on the back of the radio. The same goes for the backup camera. Loose connections will cause what you're experiencing, and since you have two separate symptoms that occur to damage to the same spot, that is where to start.