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Louie, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 12665
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Kenwood DDX 5035 BT installed on my vehicle. When I connect

Customer Question

Kenwood DDX 5035 BT installed on my vehicle. When I connect my mobile set (Xiomi Redme Note 3) via blutooth and make a call, I do not hear any ringing tone. Pl help.
Submitted: 11 months ago.
Category: Car Electronics
Expert:  Louie replied 11 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, a little more background info please:

  • • is the Kenwood a fresh / new install;
  • • or has the two been paired successfully before and this issue of " not hear any ringing tone..." just recent;
  • • or is this a first time pairing;
  • • have you tried pairing with another phone or with another stereo.
Customer: replied 11 months ago.
Its a new installation.
Since installation pairing is successful but outgoing call has no ringing tone either on phone or on the speakers.
Have tried pairing with other phones but same result.
Expert:  Louie replied 11 months ago.

Let's try / go through the basics (if have not been done):

  • check all Kenwood's settings for Bluetooth devices including / Ring Mode / System;
  • have you considered / tried a RESET;
  • firmware upgrade.