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Gary, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 1182
Experience:  Senior Technician
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Cd won't eject but will still play, Alpine ive-w554abt I had

Customer Question

Cd won't eject but will still play
JA: What's the make/model of your device? How old is it?
Customer: Alpine ive-w554abt I had it installed 18 months ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Cd has been stuck in there for 12 months now I've tried leaving head lights on and disconnecting battery/I've tried reset button/ and I tried going to fm2 volume up 2 then volume down 2 then reset button and now I can't even get cd at all
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No I think that has it covered thank you
Submitted: 11 months ago.
Category: Car Electronics
Expert:  Gary replied 11 months ago.

Hi there,

Sounds like a malfunction within the head unit.

Is this a new unit still under warranty?


Expert:  Gary replied 11 months ago.

Hello again,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards