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My AVICZ130BT HAS BEEN WORKING FINE FOR YEARS. Now it is not

Customer Question
receiving the satellite signal and...
my AVICZ130BT HAS BEEN WORKING FINE FOR YEARS. Now it is not receiving the satellite signal and is wandering all over the place
JA: What's the make/model of your device? How old is it?
Customer: pioneer avicz130bt 8 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two weeks. I have reset the location on a few occasion but it will not track on the map
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Car Electronics
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Answered in 6 hours by:
10/8/2016
Car Electronics Technician: ElectronicsPete, Electronic Engineer replied 1 year ago
ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 18,975
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Car Electronics Technician: ElectronicsPete, Electronic Engineer replied 1 year ago

First, check the antenna cable connection at the rear of the system - it may have come loose.

If the cable is still securely attached then the satellite antenna may have failed and will need to be replaced.

Let me know how you get on, or if you have any further questions on this at all.

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Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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ElectronicsPete
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Category: Car Electronics
Satisfied Customers: 18,975
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