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Russell H.
Russell H., Service Tech
Category: Car Electronics
Satisfied Customers: 11244
Experience:  8+ years of professional experience
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My subaru forrester's map feature is not working....it keeps

Customer Question

my subaru forrester's map feature is not working....it keeps saying autodetecting gps receiver. any ideas
JA: Just to clarify, what's the brand and model of the GPS?
Customer: the starlink gps systen
JA: What happened right before this popped up?
Customer: it was there when i started the car. was not there when i shut it off
JA: What troubleshooting have you tried?
Customer: turned the car off, back on. drove several miles. no change
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Car Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That is usually a sign that the antenna lead has become disconnected. Check the antenna, and esp. its connector/connection, and clean it by rubbing the metal with a clean dry soft cloth, also, before re-connecting firmly.

After that, a Reset of the GPS facility would be appropriate.

And in the upshot if the error continues after that, you may, unfortunately, have a defective GPS in need of repairing.

Let me know if you need more advice as to any details, etc.