How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ElectronicsPete Your Own Question
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 17334
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Car Electronics Question Here...
ElectronicsPete is online now
A new question is answered every 9 seconds

Thanks for helping I bought a vehecle with kenwood installed

Customer Question

thanks for helping I bought a vehecle with kenwood installed and am tying to hook up to sirius but having probelm. My radio says that serial number is ***** but sirius can't locate it. They say I need to have radio set to zero.
JA: How long has this been going on?
Customer: just tried today to get hooked up. my blud tooth says its a kenwood bt mm 6u2
JA: What troubleshooting have you tried?
Customer: can't get serius to identify my radio. Satelite is on? not sure
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no but thanks for your speedy response
Submitted: 11 months ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 11 months ago.

Hi Garry,
My name is***** will try my best to help you with your question.

Sorry for the delay in getting back to you.

You will need to check if the satellite antenna is connected at the rear of your Kenwood. Sometimes it can work its way loose. Try removing the antenna connection and firmly reattaching it to the Kenwood again.

Let me know if that works?

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need further assistance.

Related Car Electronics Questions