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ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 18114
Experience:  Over 16 years of experience installing and repairing electronics.
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My RV have a Jensen with a new NAV104 navigation system and

Customer Question

My RV have a Jensen with a new NAV104 navigation system and it say loading navigation software message and the screen turn gray and switch to the radio. It was working fine and this problem started. ***@******.***. Or(###) ###-####
Submitted: 1 year ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 1 year ago.

Hi there,

This can happen if the software on the Jensen gets corrupted.

Unfortunately there isn't anything you can do to repair it yourself without specialist programming equipment - it will need to be returned to your local Jensen dealer or a Jensen service center.