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My IPhone 6s Plus won't connect with Bluetooth in my Kenwood…

Customer Question
My IPhone 6s Plus won't...
My IPhone 6s Plus won't connect with Bluetooth in my Kenwood DNX6190HD. Any solutions?
Submitted: 2 years ago.Category: Car Electronics
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Answered in 6 hours by:
2/28/2016
Car Electronics Technician: Michael Hannigan, Engineer replied 2 years ago
Michael Hannigan
Category: Car Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Verified

The first thing I would suggest doing is deleting all bluetooth pairings on both the head unit and on the Iphone and then doing the pairing again. If it doesn't work, please let me know the exact steps you take to do the pairing and at what step it fails.

Mike

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Customer reply replied 2 years ago
I did delete both the setting on both the car unit and the iPhone setting several times and still it iPhone does not pair with the unit.
Car Electronics Technician: Michael Hannigan, Engineer replied 2 years ago

Can you tell me the steps you take and where it fails? It would have to be failing at some step in the process.

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