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Name is ***** ***** I have a pioneer AVIC--5100 and it is…

Customer Question
Name is ***** *****...

Name is ***** ***** I have a pioneer AVIC--5100 and it is stuck on the back up camera screen and will not go back to main menu screen

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

The backup camera is new i just attempted to hook it up

Submitted: 2 years ago.Category: Car Electronics
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Answered in 4 hours by:
2/16/2016
Car Electronics Technician: Michael Hannigan, Engineer replied 2 years ago
Michael Hannigan
Category: Car Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

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Car Electronics Technician: Michael Hannigan, Engineer replied 2 years ago

The first thing I would do is disconnect the camera to see if that fixes the problem. Then do a reset of the head unit. To do that, find the reset button on the corner of the front panel and press and hold it for ten seconds, or until you see it reset. Let me know your result.

Mike

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