How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James Your Own Question
James, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 3632
Experience:  Ford Senior Master Electronics Specialist
Type Your Car Electronics Question Here...
James is online now
A new question is answered every 9 seconds

I put a DVD/nav ford factory radio in my truck but the ford

Customer Question

I put a DVD/nav ford factory radio in my truck but the ford display comes up then the radio shuts back off. It will let me load CDs but will not display or play anything except the ford logo and shuts back off.
Submitted: 1 year ago.
Category: Car Electronics
Expert:  James replied 1 year ago.

In order for the navigation to work correctly you will need to have it programmed to the vehicle. It is considered a stand alone module.

Customer: replied 1 year ago.
The only thing that displays is the ford logo with four dashes that look like the clock for about 5 seconds then it shuts off. I can't select radio or anything as it never shows up on the screen. I can report the unit and it does the same thing. Shows ford emblem on screen and shuts back off after 5 seconds.
Expert:  James replied 1 year ago.

How many connectors did the old radio have?

Customer: replied 1 year ago.
Two wire harnesses and two antennas. Same as my factory 6 disk radio with Sirius xm
Expert:  James replied 1 year ago.

Thank you for the info. I am going to opt out since I am a very visual person. Another expert will be will you shortly and will hopefully have a good answer for you.