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Louie, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 12309
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Kenwood excelon dnx891hd will not shut off when car is

Customer Question

Kenwood excelon dnx891hd will not shut off when car is turned off. Has been installed for approx 6 months and problem just started today. Only way I can shut it off is to disconnect the battery.
Submitted: 1 year ago.
Category: Car Electronics
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, proposed preliminary checks (if have not been tried) with the use of a multi-meter on:

  • • ensure that there is no longer a +12 available at the Kenwood's red wire "...when car is turned off...";
  • • do the same for the blue and blue/white wires;
  • • if there is an add-on/external amplifier, temporarily disconnect the remote wire to the Kenwood (blue/white).

All others would be internal to the Kenwood Excelon DNX891HD.

Please post back results / observations of the above once tested.