Car Electronics Questions? Ask an Electronics Expert for Answers ASAP
No I'm not- and the site charges you $18 extra for the phone call as well. Tech problems can easily be sorted by typing. Can you tell me if you've done the steps above?
Please ignore that response, I'm not sure how I got your question.
Check your vehicle owner manual... if not, call you dealership with the VIN #
This is a factory radio?
Those usually have a reset button on the face inside the red logo... use a safety pin or paper clip and hold it down for a hard reset, about 10 seconds