Car Electronics

Car electronics questions? Ask an electronics Expert for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a kenwood ddx7701 stereo. My phone pairs to the receiver…

Customer Question
I have a kenwood ddx7701...
I have a kenwood ddx7701 stereo. My phone pairs to the receiver via bluetooth and shows all the music data but there is no sound. Any ideas?
Submitted: 3 years ago.Category: Car Electronics
Show More
Show Less
Ask Your Own Car Electronics Question
Answered in 9 hours by:
7/11/2015
Car Electronics Technician: ElectronicsPete, Electronic Engineer replied 3 years ago
ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 20,610
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Hello,
I am Pete, and I'll be happy to assist with your question today.
The firmware on your Kenwood stereo may need updating.
You can download it from:
http://www.kenwood.com/cs/ce/mm/firmware/2014/2014a/eng.html
Let me know if that helps?
Ask Your Own Car Electronics Question
Customer reply replied 3 years ago
How exactly to I go about getting the stereo to update once I have have downloaded it?
Car Electronics Technician: ElectronicsPete, Electronic Engineer replied 3 years ago
Here are the full installation instructions:
http://www.kenwood.com/cs/ce/mm/firmware/2014/2014a/pdf/14MM_DDX_APP_FW_en.pdf
Ask Your Own Car Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a car electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ElectronicsPete Your Own Question
ElectronicsPete
ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 20,610
20,610 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

ElectronicsPete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

stereoaz

stereoaz

Car Electronics Technician

113 satisfied customers

35 years in car audio,my shop won iasca world title ,custom fabrication,expert installer.

Steven Ledford

Steven Ledford

Car Electronics Technician

103 satisfied customers

15 years mobile electronics experience. Top 100 installer.

Don - Mo Lurch

Don - Mo Lurch

Car Electronics Technician

1,656 satisfied customers

over 30 years, ARA, Sony, Alpine, Audiovox, Kenwood, Muntz. Sales, Repair & Installation

Andy

Andy

Elec & Comp Pro

832 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Louie

Louie

Car Electronics Technician

509 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

434 satisfied customers

Working with Electronics & Cars for 25+ years

Josh C

Josh C

Car Electronics Technician

194 satisfied customers

MECP Certified 1st Class since 1993, 18 years in the Professional car audio industry. IASCA winner.

< Previous | Next >

Related Car Electronics Questions
I have a Kenwood bluetooth car radio that when I play itunes
I have a Kenwood bluetooth car radio that when I play itunes music from my I phone through it, it sometimes skip every 8 seconds. I can fix it when I disconnect the bluetooth or music app but it does … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
How can I adapt my kenwood dnx6960 to play music from
how can I adapt my kenwood dnx6960 to play music from samsung s8 phone … read more
Mechanic01
Mechanic01
3,656 satisfied customers
My Kenwood ddx23BT car stereo is set up to work via BT with
My Kenwood ddx23BT car stereo is set up to work via BT with my iphone. I can listen to my iphone music on the stereo just fine. But, when a call comes in over the car stereo, we can talk. Then-when th… read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,656 satisfied customers
Kenwood DDX 5035 BT installed on my vehicle. When I connect
Kenwood DDX 5035 BT installed on my vehicle. When I connect my mobile set (Xiomi Redme Note 3) via blutooth and make a call, I do not hear any ringing tone. Pl help.… read more
Louie
Louie
Car Electronics Technician
Associate Degree
509 satisfied customers
I have installed Blaupunkt San Diego unit in my car - the
I have installed Blaupunkt San Diego unit in my car - the bluetooth pairs with my sony xperia z phone and I can play my music from the phone to the car stereo - BUT - it does not display the track inf… read more
Thomas Tullo
Thomas Tullo
Owner
Vocational, Technical or Trade School
25 satisfied customers
I have a Kenwood car stereo (Kenwood BT CD/R-6P1 is what the
I have a Kenwood car stereo (Kenwood BT CD/R-6P1 is what the Bluetooth on the phone sees). It is paired with my Android Galaxy S5 (SAMSUNG-SM-G900A is what the stereo sees). I then having been happily… read more
ElectronicsPete
ElectronicsPete
Electronic Engineer
Bachelor's Degree
20,610 satisfied customers
My DNX891HD desk won't provide audio calls even though
My DNX891HD desk won't provide audio for phone calls even though my iPhone 6 plus is paired. Any idea how to fix? The shop that installed it tried yesterday to help but could not fix this problem.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My voice sounds like I am in a tunnel and it is difficult to
My voice sounds like I am in a tunnel and it is difficult to hear me. I hear them well.My iPod does not work as there is no sound. The controls and songs show on the screen but no sound. What do you t… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Have the dnx771hd in my car. Also have both a bluetooth connection,
Have the dnx771hd in my car. Also have both a bluetooth connection, and the HDMI cable, with an Android (HTC Droid DNA) phone. Would like to use it with the WAZE navigation app, through the Kenwood di… read more
ElectronicsPete
ElectronicsPete
Electronic Engineer
Bachelor's Degree
20,610 satisfied customers
Have a Kenwood dnx 691hd. Trying to connection my Samsung
Have a Kenwood dnx 691hd. Trying to connection my Samsung galaxy note 3. Using the 5 to 11 hdmi and bluetooth. Everything is correct and app downloaded. When pulled in. Says on radio (no touchscreen c… read more
ElectronicsPete
ElectronicsPete
Electronic Engineer
Bachelor's Degree
20,610 satisfied customers
Hi, my Alpine CDE-136BT bluetooth suddenly stopped working
Hi, my Alpine CDE-136BT bluetooth suddenly stopped working with my Iphone 4S. It says pairing is successful, however then music starts playing from the phone speaker instead of the car stereo speakers… read more
ElectronicsPete
ElectronicsPete
Electronic Engineer
Bachelor's Degree
20,610 satisfied customers
I have a DEH-X6500BT Car Stereo. I noticed when I attached
I have a DEH-X6500BT Car Stereo. I noticed when I attached my iphone to the radio via usb it seems to transfer the audiobook to the radio. When I listen to music I have on my i phone it seems to trans… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Any idea how I can get my LG 800 g cell phone to work with
Any idea how I can get my LG 800 g cell phone to work with Ford SYNC? I have a 2011 Ford Edge I have activated the Bluetooth and can make and receive calls perfectly. My problem is that I cannot hear … read more
Don - Mo Lurch
Don - Mo Lurch
Car Electronics Technician
Vocational, Technical or Trade Scho
1,656 satisfied customers
I'm having trouble pairing my S3 to my Toyota Sequoia hands
I'm having trouble pairing my S3 to my Toyota Sequoia hands free phone. It says it is paired. The phone says Car Multi Media with a music note and BT, but phone doesn't work thru the audio system. Any… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
VW Golf: CD player..no audio is coming through the rcd310
I bought a used VW Golf R (2010) on Saturday and it came with a bluetooth music and voice module (the CC9060, I think). The CD player in the car is the standard RCD310. I've got the bluetooth set up c… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
Hello I just went to the stereo shop and they Upgraded the
Hello I just went to the stereo shop and they Upgraded the Bluetooth software for my bluetooth, now the phone doesn't even show up and I can't connect my phone for music? any ideas? can I do something… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Kenwood KDC-U546BT iphone 3g how can i play music via bluetooth
Kenwood KDC-U546BT iphone 3g how can i play music via bluetooth throught the car stereo also recieve/ display sms on the stereo screen… read more
stereoaz
stereoaz
Car Electronics Technician
Associate Degree
113 satisfied customers
I just had the Kenwood KDC-BT945U installed in my truck. I
I just had the Kenwood KDC-BT945U installed in my truck. I have an IPhone 3GS, which I connected with BlueTooth (I don't have the wire to connect it yet. The phone is working, but when I play music fr… read more
Audio_holic82
Audio_holic82
Manager and Lead Tech for Mobile Install
High School or GED
101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x