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I have a kenwood ddx7701 stereo. My phone pairs to the receiver…

Customer Question
I have a kenwood ddx7701...
I have a kenwood ddx7701 stereo. My phone pairs to the receiver via bluetooth and shows all the music data but there is no sound. Any ideas?
Submitted: 2 years ago.Category: Car Electronics
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Answered in 9 hours by:
7/11/2015
Car Electronics Technician: ElectronicsPete, Electronic Engineer replied 2 years ago
ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 19,976
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Hello,
I am Pete, and I'll be happy to assist with your question today.
The firmware on your Kenwood stereo may need updating.
You can download it from:
http://www.kenwood.com/cs/ce/mm/firmware/2014/2014a/eng.html
Let me know if that helps?
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Customer reply replied 2 years ago
How exactly to I go about getting the stereo to update once I have have downloaded it?
Car Electronics Technician: ElectronicsPete, Electronic Engineer replied 2 years ago
Here are the full installation instructions:
http://www.kenwood.com/cs/ce/mm/firmware/2014/2014a/pdf/14MM_DDX_APP_FW_en.pdf
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ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 19,976
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Experience: Over 16 years of experience installing and repairing electronics.

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