Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Please download the Navigation Device Software Updater from here ===> https://www.cobra.com/homebase
<=== CLICK HERE
Then install the software and connect your device to your computer.
Open the installed software from your computer and update the device from it. When the update is done you can unplug it from the PC.
Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.
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Thank You and I wish you all the best. GOD Blessings!!!