How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 12677
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your Car Electronics Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an ALPINE INE-W940. When I first got the vehicle

Customer Question

Hi, I have an ALPINE INE-W940. When I first got the vehicle (Oct. 14) everything worked fine. A couple months went by and the Bluetooth stopped working and won't let me re-connect. Is there a way to reset the unit or something..? Please advise. Thank you
Submitted: 2 years ago.
Category: Car Electronics
Expert:  Louie replied 2 years ago.
Hi and welcome to JustAnswer,
Thank you for the question and your patience. Should you still need assistance for information purposes only...
Initially, there was firmware update on the INE and IVE series specifically for Bluetooth compatibility and improvement. Please inquire from Alpine USA compatibility. Go to
Please post back results / observations of the above once tried.