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I have a garmin nuvi 205 and it will not shut off

Customer Question
I have a garmin...
I have a garmin nuvi 205 and it will not shut off
Submitted: 8 years ago.Category: Car Electronics
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Answered in 3 minutes by:
6/26/2010
Car Electronics Technician: Greg A., Engineer replied 8 years ago
Greg A.
Greg A., Engineer
Category: Car Electronics
Satisfied Customers: 9,775
Experience: Working with Electronics & Cars for 25+ years
Verified

Hello & Welcome,

 

Please try the following and let me know what happens.

 

---------------------

If you cannot get your unit to turn off it may be locked in the on position. Please follow the steps below to perform a soft reset on the device:

  1. Slide and hold the power key to the on position for 15 seconds

Once the screen goes blank you will be able to turn the unit back on and continue using the unit normally. To prevent the unit from freezing or locking up in the future, please ensure that your unit has the latest version of system software.

 

---------------------

Please let me know and I can give you instructions to update the software on your unit, if needed.

 

Thanks

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Customer reply replied 8 years ago
This did not work
Car Electronics Technician: Greg A., Engineer replied 8 years ago

Did anything happen at all?

 

Did you hold the switch for at least 15 seconds (or more)?

 

Thanks

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Customer reply replied 8 years ago
I held the on/off switch over for 15 seconds and the screen did not turn off. It is like it is stuck.
Car Electronics Technician: Greg A., Engineer replied 8 years ago

OK - Next step is to try a software update of the unit. You will need a USB cable, like the one shown below to do this. You may have received one in the box with the unit, but if not, you can get them at almost any shop that carries GPS units or digital cameras (they are VERY common cables).

 

graphic

 

Once you have that cable, try the procedure below to do the update.

 

---------------

The preferred way to update the Software in a Garmin device is by using WebUpdater.

WebUpdater is a free application that can be downloaded and installed on your computer. It will guide you through the process of updating the software for your Garmin device. WebUpdater can be run at any time to check and install applicable Software updates in a Garmin device.

Starting at the WebUpdater page: (http://www.garmin.com/products/webupdater/howtoinstall.jsp)

  1. Plug your unit into the computer via the USB cable
  2. Click on Download under step 1
  3. Select the appropriate version of the WebUpdater based on your computer's operating system
  4. Click I agree to the above terms and want to proceed to the download page
  5. Click Download
  6. Select Run when the pop up box appears
  7. Select Run if a message appears asking "Do you want to run this software?"
  8. Click Next when the WebUpdater installation page appears
  9. Check the box to accept the licensing terms and select Next
  10. Select Done to complete the WebUpdater download

Once WebUpdater is installed on your computer, select the application, if it does not automatically open, to run the program and follow the prompts.

  1. Select Next on the WebUpdater Wizard
  2. Select Find Device and Next
  3. Select Next to update the unit software on your device and follow the prompts

Once you have run the software updates and updated your device, you will be prompted to search for additional updates.

 

<STOP HERE> This will make sure the unit works before going on to other updates. Once you know the unit works, you can do the update again and pick up here, as each of the updates just adds time.

 

To load any additional updates, check the box next to the specific updates you wish to download. Select anything that relates to firmware, GPS software, traffic, vehicles or voice language relating to the versions you use. Once selected, click next and check the agreement box. At this point the updates will run directly to your Garmin device. Once the update is complete you will see a box showing the downloads and if they were a success. Click finish and unplug your Garmin from the computer to allow the updates to load. Once the update(s) are loaded, your device will return to the normal agreement screen and it will be ready to operate.

Notes:

  • Internet connection is required to communicate with the Garmin server and download applicable Software updates.
  • WebUpdater updates the applicable Garmin device with the most current software version available. Check back frequently for additional updates.

 

---------------

Please let me know what happens.

 

Take Care, Greg A.

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