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A so-called online loan company called Springs Financial…

Customer Question
A so-called online loan...

A so-called online loan company called Springs Financial didn't fully disclose a loan product to me that would meet my immediate needs - thinking this rep did send me a document that would meet my immediate need, he got me to electronically sign this document - when I called back to ask when the funds would be available, a female rep said when I make all of the payments equalling the funds that are to be put into a trust fund!! What trust fund? I told these two reps that I needed funds IMMEDIATELY- so two things, is this electronic signature legal and what can I do to cancel this faulty agreement?

Lawyer's Assistant: Since estate law varies from place to place, can you tell me what state this is in?

Vancouver British Columbia Canada -

Lawyer's Assistant: Has anything been filed or reported?

Sorry but reported to whom? I've been in contact with 3 people now from Spring Financial so far to no avail.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

The second person I spoke to there said she'd listen to the recorded conversation before getting back to me but have yet to hear from her. I've also closed my bank account where the payments were to be taken out of

Submitted: 6 months ago.Category: Canada Law
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Answered in 30 minutes by:
1/8/2018
Lawyer: Debra, Lawyer replied 6 months ago
Debra
Debra, Lawyer
Category: Canada Law
Satisfied Customers: 105,503
Experience: Lawyer
Verified

Hello! My name is Debra (formerly known as Legal Ease). Thank you for your question. I'm reviewing it now, and will post back again shortly.

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Lawyer: Debra, Lawyer replied 6 months ago

I am sorry to hear this.

Have you paid them anything so far?

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Lawyer: Debra, Lawyer replied 6 months ago

Did you get a chance to read my questions to you? I cannot answer you in a meaningful way until I gather the appropriate information. There is no charge for us going up and back of course.

Thanks!

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