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Hello! My name is Debra (formerly known as Legal Ease). Thank you for your question. I'm reviewing it now, and will post back again shortly.
I am a practicing lawyer in Ontario. I don't work for the site. I just log in the way you do and see a list of questions and choose which to answer. I don't charge you anything and have nothing to do with your account or anything else.
If you don't want to continue that 's fine. I deleted the part of my answer I had prepared.Just speak to customer service.
If you change your mind let me know and I will answer you.