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My husband and I signed up with Vitality Vacations in
My husband and I signed up with Vitality Vacations in Collingwood, ON in March 2019. We were pressured into signing the contract by the sales team that took over 4 hours and after being completely exhausted we signed. We were completely misled and lied to by the sales team. The next morning, we went straight up to the sales managers office and asked for our money back and to cancel the contract, Mr. Don Alonzo, the manager told us that they can not cancel it but we can sell it on our own. We were also told by sales team that our deposit of over $3,000 will cover the first 3 years of the fees and not even 2 months after signing this contract we received a bill for over $1200 for maintenance fees. I have sent registered letters to Mr. Alonzo expressing that we want our contract cancelled do to mi-representation and unfair business practice. We also reached out to the Government of Canada Consumer protection and they were not able to have a resolution with them. I have also reached out to Probono Lawyers and had a letter drafted and sent registered mail and no response. To my knowledge, a consumer has up to a year to cancel a contract even after the cool down period has ended. The probono office confirmed that this is correct. Vitality Assurance is non compliant in any way. We are now dealing with collections creditors and we need assistance to avoid going to court. Any advice would be greatly appreciated. Thank you! *****: Have you talked to a lawyer about this?… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
Waypoint vacation did sell me membership and looks scam to
Waypoint vacation did sell me membership and looks scam to me. I wanted to get out of it. … read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
I signed a membership purchase agreement with Vitality
I signed a membership purchase agreement with Vitality Assurance Vacations in Collingwood on June 5, 2014. We were assured that it was very easy to book vacations, even at the last moment, and that th… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
We are timeshare holders at Sunchaser Fairmont, currently
We are timeshare holders at Sunchaser Fairmont, currently caught up in a legal tangle with the timeshare resort manager where it appears we are to be invoiced form past unpaid maintenance fees that th… read more
Attyadvisor
Attyadvisor
Doctoral Degree
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We have just met with a company called Genescy Corp and gave
We have just met with a company called Genescy Corp and gave a deposit to initiate the procedure of helping us exit our timeshare (at Cranberry Lake)in Collingwood. We have heard rumours that this com… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
, A few years back we received a call stating that we
A few years back we received a call stating that we had received a free two night accommodation at the Georgian Manor Inn in Collingwood Ontario as long as we took part in a presentation. Being new parents and all a free two night stay away from the young children seemed like a great idea. We took part in the presentation and what it was is a big room of people sitting, individually, with sales people attempting to sell RCI points and get us to join their group. Have you heard of this scenario before? Anyhow, long storey short, we regretfully signed a 50 year contract (at the time the perks seemed awesome) but have since realized that the amount of points that they have offered us are really worth nothing and on top of that we have to verse extra fees on a yearly basis to RHG group (the group that invited us) as well as our plane fees if we want to travel and daily all inclusive fees shall we want to take a vacation with our points. I am just wondering if there is anyway of getting out of these types of contracts? … read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
how can we get out of a timeshare contract/ We have had it
how can we get out of a timeshare contract/ We have had it for over 19 years. it has cost us well over $10000 and about $4000 trying to sell it through companies. We have used it once for a week's exc… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
I am trying to find a way to get out of my timeshare contract.
I am trying to find a way to get out of my timeshare contract. Not re-sell it, just end it so I don't have to continually pay the yearly maintenance fees, to be done with it.… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
HI, ID LIKE TO TERMINATE MEMBERSHIP AND GET A REFUND FROM
HI, I'D LIKE TO TERMINATE MEMBERSHIP AND GET A REFUND FROM RHG VACATION CLUB. SIGNED IN MORE THAN A YEAR AGO.COULD NOT CHECK DETAILS OF OFFERS DURING THE COOL DOWN PERIOD - HAD NO ACCESS TO SERVICES T… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
Hello, Just few months ago I managed to get scammed by RCI
Hello, Just few months ago I managed to get scammed by RCI (Goeorgam Manor vacations points system). They keep taking money from my visa but everything they said was a lie and I want to terminate our … read more
Tom B.
Tom B.
Lawyer
LLB Bachelor of Laws
2,264 satisfied customers
what are my rights as regards XXXXX XXXXX a time share membership
what are my rights as regards XXXXX XXXXX a time share membership that I have owned since 1989.… read more
Debra
Debra
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Doctoral Degree
144,295 satisfied customers
While we were in Dominican last year we did a tour of another
While we were in Dominican last year we did a tour of another resort, we were there for over 4 hours as they went over the benefits of signing up with their resort for special prices and also to be pa… read more
D.A.M.
D.A.M.
Principal Attorney
Doctoral Degree
2,755 satisfied customers
We bought a time share at Law Cranberry,in Collingwood, and
We bought a time share at Law Cranberry,in Collingwood, and after having used it a few time, we realized that we were misled in thinking it was a good way of vacationing.But we soon realized that, if … read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
I purchased what is referred to as a Country Club Membership
I purchased what is referred to as a Country Club Membership from what is now know as RHG Vacation Club in Collingwood, Ontario back in 2003. It was known as Vacation Inn Resort on the paperwork in 20… read more
Debra
Debra
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Doctoral Degree
144,295 satisfied customers
Is there anyway to get out of a time share contract. I have
Is there anyway to get out of a time share contract. I have lost my job cannot afford to live and pay for this we sent a letter to them saying we were turning in the contract similar to walking away f… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
how do you get out of a timeshare membership contract can
how do you get out of a timeshare membership contract? can not find a buyer, membership fees rise every year, old age and health make it impossible to travel. if i quit paying my annual membership fee… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
Can I cancel a contract with a travel club signed on April
Can I cancel a contract with a travel club signed on April 30, 2010 if they did not disclose to us of our right to cancel within 10 days?… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
I joined a vacation club and want to cancel the contract.
I joined a vacation club and want to cancel the contract. I'm in ontario and I signed the contract on January 23, 2010. Do I have 10 business or calendar days to cancel the contract? What is needed to… read more
Debra
Debra
Lawyer
Doctoral Degree
144,295 satisfied customers
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