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Tom B.
Tom B., Barrister & Solicitor
Category: Canada Law
Satisfied Customers: 2263
Experience:  25 years in practice
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I got a concern regarding about Amazon.ca, I'm in alberta

Customer Question

Hi I got a concern regarding about Amazon.ca
JA: What state are you in? It matters because laws vary by location.
Customer: I'm in alberta Canada
JA: Has anything been filed or reported?
Customer: No I haven't filed anything I'm just wondering why they kept shutting down my account where there is funds in it
JA: Anything else you want the lawyer to know before I connect you?
Customer: Yeah like I kept trying to reach them but I can't all they say the account department will contact me yeah they do on my other accounts before they contact me through email where I'm not allowed to talk with someone it's all computer generated responses
Submitted: 4 months ago.
Category: Canada Law
Expert:  Debra replied 4 months ago.

Hello! My name is Debra (formerly known as Legal Ease). Thank you for your question. I'm reviewing it now, and will post back again shortly.

Expert:  Debra replied 4 months ago.

I am sorry to hear this. Have you tried to either call customer service or chat online with them?

Expert:  Debra replied 4 months ago.

And do you have any idea as to why they will not allow you to use your account?

Customer: replied 4 months ago.
They said it's invalid card
They always shut me down after I purchase something
Customer: replied 4 months ago.
Ill call you later im.working right now
Expert:  Debra replied 4 months ago.

What card are you using, please?

Do you have problems using this card on any other site?

Have you called the credit card company?

Expert:  Debra replied 4 months ago.

Did you get a chance to read my questions to you? I cannot answer you in a meaningful way until I gather the appropriate information. There is no charge for us going up and back of course.

Thanks!