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Tom B.
Tom B., Barrister & Solicitor
Category: Canada Law
Satisfied Customers: 2263
Experience:  25 years in practice
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Flooring installed and told underlayment not needed ..first

Customer Question

Flooring installed and told underlayment not needed ..first installation the product was defcetive and returned to manufacturer but I needed underlayment ... after second time they made underlayment THE issue and said the bubbles etc. was fine, nothing wrong with the floor. Deposit given so can I request removal of floor, return of deposit and not pay final installment. I would have chosen a different flooring IF the underlayment was an issue. Fist visit October and drawn out till now.
Submitted: 4 months ago.
Category: Canada Law
Expert:  Debra replied 4 months ago.

Hello! My name is Debra (formerly known as Legal Ease). Thank you for your question. I'm reviewing it now, and will post back again shortly.

Expert:  Debra replied 4 months ago.

I am sorry to hear this.

How much did you pay them?

How much did the quote in total?

How much do they say you owe?

Expert:  Debra replied 4 months ago.

Did you get a chance to read my questions to you? I cannot answer you in a meaningful way until I gather the appropriate information. There is no charge for us going up and back of course.

Thanks!

Did you get a chance to read my questions to you? I cannot answer you in a meaningful way until I gather the appropriate information. There is no charge for us going up and back of course. Thanks!