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We hired a contractor, no contract was signed or provided.
We hired a contractor, no contract was signed or provided. To do a second bathroom in the basement. It's been a month, they tiled and painted in the dark before the electrician installed the lights. H… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
I signed an agreement with a contractor to renovate my
I signed an agreement with a contractor to renovate my master bathroom. The shower stall has a separate price than the floor tiles. I would … read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
Smart Reno Call Smart Reno 1-855-360-1391 We have received
Smart Reno Call Smart Reno 1-***-***-**** We have received your project icon-received-green.png # 104702 "To follow-up work on updating the ensuite bathroom with an unfinished new shower unit with new… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
We hired a company to do our master bathroom renovation plus
we hired a company to do our master bathroom renovation plus install a second bathroom in our basement. We signed a contract and paid 40% down. The contract included another 45% payment due upon delivery of custom cabinets. During the renovation we had a flood from the plumbing installed in the master bathroom through the floor to our dining room. We also had many issues arise with the quality of the work done including walls being out of plumb, tiles not cut and installed correctly, forgetting insulation, to just name a few. We have a list of over 15 mistakes/errors/omissions We had a written schedule for work but many days passed without workers showing up...when they did they worked a few hours then left. It's been very trying. We asked the owner to the site and discussed our concerns. He did remedy most of them. Currently, we have most of the cabinetry installed. Not all tile in the shower is complete. Since the cabinetry has been delivered the owner is demanding due upon delivery payment. We are concerned we will pay him and then we won't see any more work completed. Still remaining is installation of toilets, shower fixtures, sinks and fixtures, bathtub, electrical fixtures and trim. We have been in discussion with the owner to discuss our concerns and want to balance our risk and obligation with him. We have offered him less than the due upon delivery with indications for him to complete plumbing, tile, trim and fix our ceiling which was damaged from the flood. We've offered him the balance due upon delivery once the electrical is completed. A 10% due upon completion of the shower glass once installed is also in the contract. We would like to know since we are negotiating the initial contract payment schedule with him, because of the way this job has gone, are we still bound by it's terms? Can we enforce a 10% hold back, even though it is not in the contract, to ensure all work completed is satisfactory? We don't want any sub-contractor issuing a lien. In a recent email the owner made a comment about not holding back payment if a handle, or piece of trim isn't finished. … read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
I have an invoice going 90 days this Friday and the client
I have an invoice going 90 days this Friday and the client does not seem to be bothered The client is under contract with Fairmount hotel in Vancouver, renovating 330 bathrooms My invoice is for 32 00… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
I was just wondering if the client which refuses to
Hello - I was just wondering if the client which refuses to pay due to the leak situation which I spoke to you about yesterday can withhold payment due to unsatisfactory work (in her eyes)? For a revi… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
My husband is a GC and currently has a client which
Hello - my husband is a GC and currently has a client which is giving him a difficult time regarding paying him. His work is completed and she refuses to pay. It is a bathroom renovation. Prior to the… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
I hired a contractor to renovate my washroom completely and
I hired a contractor to renovate my washroom completely and we both signed a contract. The work he has done is very bad and not even complete. The walls have lumps on them from not sanding properly an… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
I hired a company to restore the marble in my bathroom, they
I hired a company to restore the marble in my bathroom, they ruined it. I have received the following email and contract from them reagarding the repairs. I think this contract is very unfair I could … read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
Hi Lucy,I have hired contractor to do my bathroom renovation.
Hi Lucy, I have hired contractor to do my bathroom renovation. They do not seem to have any experience in installing bathroom or laying tiles. There have been a lot of rework and still the work does n… read more
Attorney2020
Attorney2020
Lawyer
2,480 satisfied customers
I paid mid way thru a bathroom renovation. the end result
I paid mid way thru a bathroom renovation. the end result is terrible. I have taken pictures. tiles and grout are missing, garbage swept and left over missing tiles, grout and silcone between floor an… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
I hired Mr.Handyman to renovate a bathroom. I provided all
I hired Mr.Handyman to renovate a bathroom. I provided all the materials, they installed It seemed to be progressing okay, installation of bath doors, toilet etc. On the last day they tiled the walls … read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
Debra I recently installed a new bathroom in our house.
Debra I recently installed a new bathroom in our house. We have marble on the shower walls and glass doors. We had just completed the renovations and had not used the shower. We had told our cleaner t… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
Two years ago I did a complete (and expensive) condo renovation;
Two years ago I did a complete (and expensive) condo renovation; recently, I am experiencing problems with the bathroom, tiles are falling out of the shower, the tiling is cracking and I believe there… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
My husband and I have just finished renovating our bathroom.
My husband and I have just finished renovating our bathroom. Our contractor provided us with a written estimate of $1800 for labour (we were providing all materials). He has now sent us a final bill a… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
This same tenant is constantly sending us letters of verbial
This same tenant is constantly sending us letters of verbial abusive nature. And now he's saying that he will sue us for some work he's done upstairs which he had agreed to do in order to get the plac… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
We are in a situation where we need to decide whether to try
We are in a situation where we need to decide whether to try to resolve a dispute with a Flooring Company through the BBB. We have been trying to resolve for the last 3 months but the flooring company… read more
D.A.M.
D.A.M.
Principal Attorney
Doctoral Degree
2,755 satisfied customers
I am a licensed home renovator doing 2 bathrooms for client.All
I am a licensed home renovator doing 2 bathrooms for client.All materials supplied by homeowner.I employed trades people to do the work.Removed existing bathtubs,toilets and other fittings.Client want… read more
Debra
Debra
Lawyer
Doctoral Degree
142,426 satisfied customers
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