Canada Law

Ask a Canada Law Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Canada Law

I purchased a year of personal training sessions from World

Customer Question
Gym. I pay monthly for...
I purchased a year of personal training sessions from World Gym. I pay monthly for 3 sessions a week. I went for two months my trainer was terrible and only showed up for 45 minutes of the 1 hour I had paid for. I spoke with the manager of the gym prior to agreeing to this commitment and her assured me I would recieve professional training for an hour. What I got was 45 minutes and had to listen to my trainers personal problems . when I explained to manager that I was unsatisfied with what had been going on he offered to switch to a new trainer and agreed that mine trainer had been going through a bad divorce and was not being professional and offered two free sessions. I dont want to continue to do business with this gym I don't believe the new trainer will be better and I don;t want free sessions I just want to cancel the future sessions which I have not used. They have also billed me for a month of training I never used and when I went to put a stop payment on the monthly amount of $674.87 they changed their withdrawl to $650.00. I shut down that account and now they are sending me notices
Submitted: 2 years ago.Category: Canada Law
Show More
Show Less
Ask Your Own Canada Law Question
Answered in 10 minutes by:
8/7/2015
Lawyer: Debra, Lawyer replied 2 years ago
Debra
Debra, Lawyer
Category: Canada Law
Satisfied Customers: 101,828
Experience: Lawyer
Verified

Thank you for requesting me. I am sorry to hear that this happened.

If they sue you they will likely win and the reason why is that you didn't give them an opportunity to rectify the situation. Had you been given a new trainer and still found that you were not getting what you paid for that would have been a different matter but the law is that you have a duty to mitigate your damages and so do they and you didn't allow this to happen.

It may be that they won't bother suing you given the complaint you made and their concern that they will lose in court but there is a lot of money here and my guess is they will send this to a collection agency who will harm your credit rating and who will then sue you after harassing you for a while.

I wish I had better news for you.

Ask Your Own Canada Law Question
Customer reply replied 2 years ago
Can I be proactive and sue them in small claims court for mispresentation on contract. The promised a professional trainer at 60 minutes and I got 45 minute sessions and horrible service during that time. Will this possibly deter them from sending me to collection agency or help with my case down the road if I am not reacting but being proactive
Lawyer: Debra, Lawyer replied 2 years ago

But you won't win in Court and they will counter-claim and you will end up losing and having to pay their legal costs.

You didn't let them try and rectify the situation and they offered to give you a new trainer and two free sessions so I just don't think you have much of a chance of winning at all.

Ask Your Own Canada Law Question
Ask Debra Your Own Question
Debra
Debra
Debra, Lawyer
Category: Canada Law
Satisfied Customers: 101,828
101,828 Satisfied Customers
Experience: Lawyer

Debra is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Your Expert confirmed everything that I had been told, and didn't want to believe. Thank you for putting my mind at rest.

MonikaCanada

This has been very helpful. I'm glad to see that lawyers and sites like this exist. Thanks for your help.

MikeHalifax, NS

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

< Previous | Next >

Meet the Experts:

Tom B.

Tom B.

Barrister & Solicitor

2,263 satisfied customers

25 years in practice

LawyerProfessor

LawyerProfessor

Lawyer

836 satisfied customers

Experienced Litigation Lawyer in Ontario since 1999 and NY since 1997

Debra

Debra

Lawyer

101,828 satisfied customers

Lawyer

Jeremie John Martin

Jeremie John Martin

Lawyer

839 satisfied customers

I'm a bilingual attorney for the province of Quebec who goes to Court often for many clients.

Sokkalaw

Sokkalaw

Lawyer

312 satisfied customers

Lawyer in Ontario, Canada

CaptanLaw

CaptanLaw

Lawyer

216 satisfied customers

I'm a criminal defence lawyer, who assists individuals charged with crimes.

Mark A

Mark A

Lawyer

179 satisfied customers

Canadian Lawyer working at a Canada Law Firm

< Previous | Next >

Related Canada Law Questions
How much notice does a landlord have to give before raising
Hi, how much notice does a landlord have to give before raising the rent … read more
Debra
Debra
Lawyer
101,828 satisfied customers
When a car is damage hitting a racoon on the highway does
when a car is damage hitting a racoon on the highway does the owner have the right to have it fixed at their choice of repair shop … read more
Debra
Debra
Lawyer
101,828 satisfied customers
My question is i had a lien filed against my property
good day my question isi had a lien filed against my property because building a new houseanywaysi just found out there is a lis pendens on the title nowits been well over 30days and also i have been … read more
Debra
Debra
Lawyer
101,828 satisfied customers
I am going on a University trip from Vancouver to Israel in
Hi Debra,I am going on a University trip from Vancouver to Israel in February and am also planning to apply for a PR shortly. Please let me know if going to Israel has any negative impact on the Canad… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I am a French citizen Deported from USA in December 2012
I am a French citizen Deported from USA in December 2012 after serving 9months prison sentence for securities fraud. … read more
Debra
Debra
Lawyer
101,828 satisfied customers
I have a one year lease and I found out that there is
I have a one year lease and I found out that there is bedbugs and a garbadge eating waterbugs infesting my apart.can I get out of my lease? … read more
Debra
Debra
Lawyer
101,828 satisfied customers
There is a collection agent trying to obtain a group
There is a collection agent trying to obtain a group judgement over hundreds of customers. If the court awards them this judgement are they then able to retrieve what they say is owed by me, from bank… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I just received a civil claim from B2B Bank for money owed
I just received a civil claim from B2B Bank for money owed to them … read more
Debra
Debra
Lawyer
101,828 satisfied customers
I purchased a tractor trailer two years ago, it was
I purchased a tractor trailer two years ago, it was purchased from an individual who had financed it through his employer. I have a receipt from this employer that it has been paid in full. I am now t… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I currently own a unit in my condo that has bylaws
Hi. I currently own a unit in my condo that has bylaws restricting each unit to own only 1 dog not over 30 lbs. I had asked management if they can do anything to help us have 2 dogs (during the time o… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I got an email from PicRights Ltd. on behalf of Agence
i got an email from PicRights Ltd. on behalf of Agence France-Presse … read more
Debra
Debra
Lawyer
101,828 satisfied customers
I was rear ended in 2013. I suffer as a result with injured
I was rear ended in 2013. I suffer as a result with injured back and some lingering concussion. My insurance State Farm assessed me a lot and denied all recommended treatment. Drivers insurance is pou… read more
Debra
Debra
Lawyer
101,828 satisfied customers
We rented a couch set and bedroom suit with matress from
Hi we rented a couch set and bedroom suit with matress from easy homes in surrey by. they picked up the couch on request and when they returned for the bedroom stuff they refused to take it back due t… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I hope you can help. My question is around a business
Hi, I hope you can help. My question is around a business partner that left me high and dry and partnered with another investor. I was the soul financial support for this business venture and my partn… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I am a Canadian working in Iraq. I married an Indian citizen
I am a Canadian working in Iraq. I married an Indian citizen in 2013 in South Africa. My hopefully soon to be ex now lives in another African country. How can I divorce him? … read more
Debra
Debra
Lawyer
101,828 satisfied customers
About 20 years ago, we added to the lease of our apartment a
Hello. About 20 years ago, we added to the lease of our apartment a storage room (for which we are paying extra money). Our lease is renewed automatically (i.e. no new document is signed) on Nov. 1 of… read more
Debra
Debra
Lawyer
101,828 satisfied customers
I am not sure you can, but I certainly have questions. Sorry
I am not sure you can, but I certainly have questions … read more
Debra
Debra
Lawyer
101,828 satisfied customers
If my friens has a warrant for fraud and theft under 5000
If my friens has a warrant for fraud and theft under 5000 and assult 6 years ago in the province of bc canada. Can he get a passport. And travel to cuba … read more
Debra
Debra
Lawyer
101,828 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x