I wrote a complaint letter. .C. V2Z 2N3 June.14, 2021 GordonLangley B.C. V2Z 2N3***@******.*** June.14, 2021 Gordon Spears Vice President Sales & Marketing Pioneer Auto Group***** Mission, B.C. V2V 1GB Dear Gordon: Re: Seller's Contract # 200519: Hello, My name is***** reached out to you back in May, about the 2020 Dodge Ram 1500 I purchased from TMT Auto Finance Groupe LTD. On October 5, 2020. I am not happy with the way I have been treated; I went to TMT Auto because I needed help. Tony told me he could by trading in my 2018 Ford Flex for a vehicle that would lower my bi-weekly payments. There were a few SUVs in the lot I was able to look at that day, but he was going to look around for some more options, then get back to me. Within a couple days I was called about the truck option, I told him I was not interested because I have 3 kids, one is in a car seat, and I drive a lot. I was told that the truck had the same fuel economy, and it was very roomy, I told them I was unsure, and I would need to think about it. I was called again about the Dodge 1500 The rebates with being brand new, I would be able to pick the color and all the features I wanted except the A/C seat, which he could order in for me. He was able to hide all my negative equity and I no longer need my mom as a co-signer. This being my best option, I agreed thinking that the bi-weekly payments would be less then $333.34. The hole reason why I went to TMT Auto. The next call was to tell me that the White Dodge had been sold and I had the choice of gun metal gray, silver, or red. I was emailed a purchase agreement I needed to sign and send right back so the truck could be brought over from Mission to their lot. Before signing I checked with Tony about the prices on the agreement, he assured me this was just a number on paper not the actual numbers to my sale. This was just to prove that it was purchased from TMT Auto. I signed the agreement. October 3, 2020. Oct.4,2020 I went to TMT Auto to trade in my 2018 Ford Flex VIN#2FMHKGC88JBA12166 for the 2020 Dodge Ram 1500 VIN#*****************. I waited around for Tony for well over an hour, one of the other gentlemen from the office gave me the keys to the Dodge 1500 and took my Flex keys and said come back tomorrow afternoon, Tony will do all the paperwork with you, and we will fill up your tank. Oct.5,2020 I read the agreement and told Tony there was no way I could afford bi-weekly payments of $408.71 my girlfriend Kaylee Anderson and myself told him that the hole reason for going there was he said he could help me get into something that would lower my monthly payments, which he assured both of us numerous times that the payments would not be more then the $333.34 bi-weekly. Tony went on about how good of a deal this was for me I no longer needed the co-sign and the rebates and hiding my negative equity, it is a brand-new truck. I told him again I could not afford it I am not signing the agreement. Tony said that because Kaylee is like family to him and she brought me to them, he will help me out with my payments, paying $75 every 2 weeks until I am finished school and employed full time. “Because this is how we treat family here,” the agreement was written and signed before I signed the payment agreement. I received $75.00 for my first scheduled payment and nothing after that. I talked to Dome he said he would investigate it and get back to me, he never did. After speaking with you, Tony called me to apologise and told me that he would be able to pay back the $1350 in a couple of weeks and he gave me the $75 top up on schedule to my payment. However, June 3, 2021, Tony missed yet again, ignoring me until June 9, 2021. Tony messaged me to tell me he had some money to pay me, and he would send an E-transfer that would include the $45 to cover the NSF charge from June 3, 2021.Today is June 13, 2021, and Tony has yet to make this right. Purchasin … read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
Just bought a used car Advertised price $7900.00 Signedjust bought a used car Advertised price $7900.00 Signed papers today. Can I have buyers remorse? Never did get the actual final amount it will cost me. Is financed and when I got home to really look o… read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
I live in Quebec. I am preparing to buy my car as t comesI live in Quebec. I am preparing to buy my car as t comes off lease (dealership is also in Quebec). The amount is about $25,000.00 and I want to pay my wire transfer but the dealership is refusing. … read more
Jeremie John Martin
Lawyer
Quebec bar and LLB, LLM (attending)
1,300 satisfied customers
QUESTION FOR A REAL ESTATE LAWYER We bought today a stereoTHIS IS A QUESTION FOR A REAL ESTATE LAWYER We bought today a stereo system ( second hand) from a personal ad and had it delivered to our house.As soon as the boxes were open a very strong smell of wh… read more
Jeremie John Martin
Lawyer
Quebec bar and LLB, LLM (attending)
1,300 satisfied customers
I recently purchased a used vehicle from a dealership inHello, I recently purchased a used vehicle from a dealership in Edmonton, Alberta. After driving it only 120 km, it appears the transmission will need to be replaced. After having the car towed back t… read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
I have been sued by the bank that lent me the money to buy aThank you. I have been sued by the bank that lent me the money to buy a car a month ago after we told them that I will not be able to make the payments as of October this year, due to the fact that I … read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
I bought a brand new ram 1500 truck in nov/2014, had itI bought a brand new ram 1500 truck in nov/2014, had it for 2 months and didn't like it so I traded it on a brand new ram 1500(nicer model) in jan/2015, the price of the new truck , which was advertis… read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
My name isXXXXX just made a deal on a 2013 Dodge Ram.My name isXXXXX just made a deal on a 2013 Dodge Ram. The dealership delivered it, I signed the papers for the financing. Signed the trade in registration over to dealership. They let me drive the new… read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
Hi, I have just ended a common-law relationship and he hasHi, I have just ended a common-law relationship and he has agreed to continue payment of my car loan and insurance until it is paid in full. What kind of document do I get him to sign? I want to make … read more
Jeremie John Martin
Lawyer
Quebec bar and LLB, LLM (attending)
1,300 satisfied customers
So my wife and I attended a weekend getaway in Quebec (we liveSo my wife and I attended a weekend getaway in Quebec (we live in Ontario) this weekend and part of the weekend promotion was a presentation made to us by the resort.This presentation was from a vacat… read more
Jeremie John Martin
Lawyer
Quebec bar and LLB, LLM (attending)
1,300 satisfied customers
hello,im from montreal quebec canada i bought a car inhello, im from montreal quebec canada i bought a car in oct 08 ( lancer evolution x mr 2008 ) from mitsubishi. last may 1 day befor my road trip to NY and NJ i was trying to leave my parking lot and f… read more
Jeremie John Martin
Lawyer
Quebec bar and LLB, LLM (attending)
1,300 satisfied customers
Hello, I have a question concerning an ad in one of those handHello, I have a question concerning an ad in one of those hand out booklets that are given out at offices and such. My husband answered a phone one day and talk to a rep and bought an ad in one of the… read more
Jeremie John Martin
Lawyer
Quebec bar and LLB, LLM (attending)
1,300 satisfied customers
Im from Vancouver BC, Canada, I have trade in my truck forIm from Vancouver BC, Canada, I have trade in my truck for $16000 for a small car at a car dealership. Two weeks later, they said they have discover some major problems with the truck which will cost … read more
Debra
Lawyer
Doctoral Degree
146,208 satisfied customers
Im in a strange quandary. My car leasing agent signed aI'm in a strange quandary. My 'car leasing' agent signed a contract with me for a new vehicle. He assigned a $3500 'trade in' value on my old vehicle, as part of the new lease agreement and payment sc… read more
D.A.M.
Principal Attorney
Doctoral Degree
2,755 satisfied customers
I just purchasd a new car yesterday - traded in my old 2007I just purchasd a new car yesterday - traded in my old 2007 model. I now have buyers remorse. I have not driven the car except for home from the dealership. Is there any way I can return it?… read more
D.A.M.
Principal Attorney
Doctoral Degree
2,755 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.