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4/9/2019
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 57,778
Experience: 20+ yrs. experience as repair shop manager and technician.
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2010 Cadillac Truck SRX AWD V6-3.0L
Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks
Vehicle Body and Frame Roof and Associated Components Sunroof / Moonroof Technical Service Bulletins Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks
INTERMITTENT SUNROOF OPERATION, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS
#PIC5260B: Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks - (Jul 3, 2018)
Subject: Intermittent Sunroof Operation, Bind, Noise, Auto-reverse, and/or Water Leaks image
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition:
Some customers may comment on intermittent sunroof operation, bind, noise, auto-reverse, and/or water leaks.
Cause:
Dirt and debris may collect on the sunroof seal or in the tracks that could cause an issue with sunroof operation, noise or plug the water drainage system.
Correction:
Open the sunroof and remove any obstacles or loose debris. Verify that the module drain holes are not plugged. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Please do not remove grease from sunroof.
Important: Some sunroof module assemblies that have been replaced, and sent back to the warranty parts center, have been tested and found that simple cleaning of these areas would have repaired the condition and prevented the replacement of the sunroof module assembly.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 57,778
Experience: 20+ yrs. experience as repair shop manager and technician.
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