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Door open message. Driver side windows will not work both…

Customer Question
Door open message. Driver...

Door open message. Driver side windows will not work both front and back

Mechanic's Assistant: Is this your first time dealing with this issue?

Yep 2012 Cad SRX

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

I really do not want to try to fix it but if it is just a fuse I can handle that. Gave up working on autos 10 yrs ago.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

When I exit the auto the car always auto locked when I was about 10-15 feet away. This is also not working.

Submitted: 2 months ago.Category: Cadillac
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Answered in 5 minutes by:
5/31/2018
Cadillac Mechanic: Tim Mohr, ASE MASTER TECH replied 2 months ago
Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Cadillac
Satisfied Customers: 16,695
Experience: 30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
Verified

Hi, my name is ***** ***** is caused by broken wirs in the rubber boot running between the door and the body, and is a common problem, have you opened this rubber boot with a razor blade and checked these wires yet?

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Customer reply replied 2 months ago
I will do it as soon as I get off work. I will have to cut this rubber boot correct? How do I repair the boot if cut.
Customer reply replied 2 months ago
I can talk after 5:15 PM. Will you call me? If so my number is(###) ###-#### Let me know.
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