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Can you service the differential fluid on a 2013 ATS? My…

Customer Question
Can you service the...

Can you service the differential fluid on a 2013 ATS? My dealership is trying to convince me that for some reason it cant be done and I should replace the whole thing.

Mechanic's Assistant: Just to clarify, which fluid are you talking about? And what color and consistency is it?

The fluid in the rear differential... I just started noticing a low scraping/grinding sound when I accelerate, which seemed to be coming from the rear diff. I always thought you could service them with oil, but the dealership is "Inferring" that it can't be done on an ATS

Mechanic's Assistant: Are you fixing your ATS yourself? What have you tried so far?

I haven't tried... I heard the sound and brought it into the dealership

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Thats it... just the question

Submitted: 3 months ago.Category: Cadillac
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Answered in 2 minutes by:
3/27/2018
Cadillac Mechanic: Dan, Technician replied 3 months ago
Dan
Dan, Technician
Category: Cadillac
Satisfied Customers: 25,969
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Verified

Hello, my name is ***** ***** I'm here to help get your problem solved.

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Cadillac Mechanic: Dan, Technician replied 3 months ago

Yes it can be done but it probably won't help the situation you have. Here are instructions. My goal is to provide 5 star service so please let me know if you have any questions, thanks.

-

https://www.dropbox.com/s/kouj8xgd32ipqn9/dff.pdf?dl=0

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Cadillac Mechanic: Dan, Technician replied 3 months ago

Ever get it figured out? Please do not forget to rate answer. Thanks.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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