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My back up camera is not working. It came with the car the…

Customer Question
My back up camera...

My back up camera is not working

Mechanic's Assistant: Is this an aftermarket camera, or did it come with the vehicle?

It came with the car the screen is dark and the guidelines are there

Mechanic's Assistant: What is the model/year of your Cadillac?

2012 Cadillac SRX

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

I tried taking out the panel to see if there is a disconnection of some sort I found nothing of such

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nothing else

Submitted: 4 months ago.Category: Cadillac
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Answered in 30 minutes by:
3/23/2018
Cadillac Mechanic: Gary, ASE Certified Technician replied 4 months ago
Gary
Gary, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 1,913
Experience: Senior Technician
Verified

Hello! My name is Gary.
Welcome to JustAnswer.
I'm reviewing your question now, and will post back with a reply shortly.

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Cadillac Mechanic: Gary, ASE Certified Technician replied 4 months ago

A black screen with guidelines when you select reverse is more than likely the camera.

Replace the camera.

Gary

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Cadillac Mechanic: Gary, ASE Certified Technician replied 3 months ago

Hello again,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards

Gary

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