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My 2012 srx locked automatically with both key fobs inside…

Customer Question
My 2012 srx locked...

My 2012 srx locked automatically with both key fobs inside with my phone and purse

Mechanic's Assistant: Have you checked the fob's battery?

They are good, car battery is good

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

Nothing, waiting for locksmith so my daughter doesn't end up stranded called my husband from my cpu on FaceTime, to call a locksmith

Submitted: 4 months ago.Category: Cadillac
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
never mind, i thought we would be live chatting, i can't answer my phone, its in the car!!!
Answered in 4 minutes by:
3/15/2018
Cadillac Mechanic: Gm Tech (Cam), Cadillac Mechanic replied 4 months ago
Gm Tech (Cam)
Gm Tech (Cam), Cadillac Mechanic
Category: Cadillac
Satisfied Customers: 30,401
Experience: GM Grand Master Technician 2007. 14 years experience.
Verified

Hello there, I am Cam.

I am Licensed technician at a GM dealership with more than 16 years experience. 
Like you, I am a user of this website and as such, any billing questions should be sent to customer service.

I ask that you please provide details and communicate with me so we can make your experience here worth 5 stars! I am around most days but not every minute of every day. If you reply while I am offline, I will respond when I am next online. 

I am reviewing your request and will post in a moment.

Do you subscribe to on star?

Ask Your Own Cadillac Question
Customer reply replied 4 months ago
no
Cadillac Mechanic: Gm Tech (Cam), Cadillac Mechanic replied 4 months ago

Ok, then I am sorry to say that a lock smith is the only real option. If time was not an issue, the I would suggest going to the dealer and get them to cut you a new key using your VIN, but with time an issue, lock smith is the next quickest outside of calling the fire department, but then we tend to leave a mark when we have to forcibly enter a vehicle.

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