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2013 srx was towed on a dolly for a day started and drove a…

Customer Question
2013 srx was towed...

2013 srx was towed on a dolly for a day started and drove a short distance washed backed it y uo up anf

Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?

D now last night just clicked then put charger on battery and nothing noise or anything this morning battery replaced less r than year ago

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

Only tried one fob I can try second but no lights come on when door open just dead

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I was thinking of trying a few things that were on blogs to see

Submitted: 5 months ago.Category: Cadillac
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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 5 months ago
Battery appears totally dead no sparks with jumper cables going to replace battery
I'll let u know if problem is fixed or if I need help
Answered in 1 hour by:
3/9/2018
Cadillac Mechanic: tim's auto repair, mechanic replied 5 months ago
tim's auto repair
Category: Cadillac
Satisfied Customers: 16,247
Experience: own's repair shop 25yrs
Verified

Hi, My name is ***** ***** for the delay.
I will do my best to assist you.

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Cadillac Mechanic: tim's auto repair, mechanic replied 5 months ago

i would mthink the battery is in fact dead and will need to be charged,,if it has a dead cell it will need to be replaced

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Customer reply replied 5 months ago
The new battery corrected the problem thank you please do not charge
Thank you
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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