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Had a new key made at a hardware store they messed up the…

Customer Question
Had a new key made...
Had a new key made at a hardware store they messed up the learn prosess now my security light is flashing and truck won’t crank
Submitted: 1 month ago.Category: Cadillac
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Answered in 1 hour by:
1/20/2018
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 month ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 2,056
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started! Did you try a different key to try and start it yet?

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Jerry Newton
Jerry Newton
Jerry Newton, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1,586
1,586 Satisfied Customers
Experience: ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

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