Cadillac

Cadillac repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a 2013 Escalade. I had it off road Sunday - easy

I have a 2013...

I have a 2013 Escalade. I had it off road Sunday - easy gravel roads, and now it is sitting on its suspension much higher than normal

Mechanic's Assistant: How has the ride been lately? Have you noticed any fluid under the car?

Ride is fine, no fluid. Is this air suspension similar to a Range Rover?

Mechanic's Assistant: Are you fixing your Escalade yourself? What have you tried so far?

No, I do not work on it myself. All I have done is try to find something in the manual, to no avail

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I think that is it

Show More
Show Less
Ask Your Own Cadillac Question
Answered in 1 hour by:
1/16/2018
FIXITMAN
FIXITMAN, Master Technician
Category: Cadillac
Satisfied Customers: 17,611
Experience: ASE MASTER CERTIFIED, AA DEGREE AUTO/DIESEL TECH.
Verified

Hello my name is***** you tell me if there are any warning lights on?

Ask Your Own Cadillac Question
Customer reply replied 7 months ago
There are no warning lights. All seems good with the ride and performance. It’s just sitting very high with fully exposed wheel wells both front and rear. It does not go down after shutting the car off
I have a Range Rover with similar suspension, but here is a control that you can manually adjust height. There does not seem to be anything like this that I can find in the manual
Please advise further
Thanks

Thank you. One last question. Is it high all of the way around or does one area seem higher than another?

Ask Your Own Cadillac Question
Customer reply replied 6 months ago
It is equally high all the way around. Quite level. I have been driving it today, and it also seems to be riding very stiff. I assume that is the suspension adjusting to what would be an off road height
Please advise further
Thanks

Thank you. Your vehicle does not have a ride height adjustment that it is supposed to go off of from the factory. It can adjust the height based on certain sensors but it should never stay high. It sounds like one of the height sensors have failed or become disconnected. If you are planning on fixing it yourself you may want to check these. They are connected to the front and rear suspension and move up and down with the suspension. If they are intact then you may have a failure in the sensor or possibly the computer is having programming issues.

FIXITMAN
FIXITMAN, Master Technician
Category: Cadillac
Satisfied Customers: 17,611
Experience: ASE MASTER CERTIFIED, AA DEGREE AUTO/DIESEL TECH.
Verified
FIXITMAN and 87 other Cadillac Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cadillac mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask FIXITMAN Your Own Question
FIXITMAN
FIXITMAN
FIXITMAN, Master Technician
Category: Cadillac
Satisfied Customers: 17,611
17,611 Satisfied Customers
Experience: ASE MASTER CERTIFIED, AA DEGREE AUTO/DIESEL TECH.

FIXITMAN is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,738 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,090 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

811 satisfied customers

16 years of experience

George H.

George H.

ASE Certified Technician

783 satisfied customers

ASE Master Tech 15+ Years

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

705 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Cadillac Questions
I am so over this car for only one reason, it rides like
I am so over this car for only one reason, it rides like Fred Flintstones car! … read more
Frankie Pintado
Frankie Pintado
Lead Technician
Vocational, Technical or Trade School
16 satisfied customers
I have a 2021 Escalade. Recently bought tow behind travel
I have a 2021 Escalade. Recently bought tow behind travel trailer w/weight distribution hitch. Car now rides like a tank, w/ or with out the trailer. Any ideas? … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
450 satisfied customers
2013 Cadillac Escalade, air ride suspension, compressor
2013 Cadillac Escalade, air ride suspension, compressor works, system is pumped to the max, rides like a Tank, which part isn't letting the air bleed off for the smooth ride? … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
450 satisfied customers
Second opinion] a bouncy rear on my 2013 Escalade EsvJA: Are
Second opinion] a bouncy rear on my 2013 Escalade Esv… read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,738 satisfied customers
A bouncy rear on my 2013 Escalade Esv, Taking it to a
Taking it to a mechanic to scan the codes tomorrow … read more
Marvin the Mechanic
Marvin the Mechanic
87 satisfied customers
On the display of the truck its says service suspension
on the display of the truck its says service suspension system, the truck seems to get stuck when you give it gas both on drive and reverse … read more
Gunvir Singh
Gunvir Singh
1,949 satisfied customers
Cadillac escalade 6.0 engine. Rattles really loud when
cadillac escalade 6.0 engine. Rattles really loud when setting overnight but noise lessons as engine warms up and oil thickens. The noise never goes away, just becomes a continous ticking noise. … read more
Gunvir Singh
Gunvir Singh
1,949 satisfied customers
Getting a very hard ride,air suspension either to tight or
getting a very hard ride,air suspension either to tight or bottoming out.how do i know if the compressor is operating … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,738 satisfied customers
Bounce in rear suspension, no fluid, 2013 Escalade ESV
at the dealership now, have changed the air compressor for rear suspension air bags, now changing the suspension control module, also a bad rear ride level sensor … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
2013 Cadillac Escalade platinum the ride is horrible, I will
2013 Cadillac Escalade platinum the ride is horrible … read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,090 satisfied customers
I have a 2013 Escalade Platinum with 53K miles. The
I have a 2013 Escalade Platinum with 53K miles. The suspension is harsh and unstable, particularly over rough terrain. Local Chevy/Cad dealer checked it and replaced the front struts...almost $2K. Rid… read more
Kavey
Kavey
86 satisfied customers
I have a 2007 Cadillac STS4 V8 with around 120K miles. It is
I have a 2007 Cadillac STS4 V8 with around 120K miles. It is the model that has touring and sport mode suspension. I'm pretty sure that the shocks are shot. When driving, I feel every bump and dip as … read more
Chris (aka- Moose)
Chris (aka- Moose)
Cadillac Technician
Vocational, Technical or Trade School
811 satisfied customers
I have a 2003 Cadillac Deville with many new parts,new
I have a 2003 Cadillac Deville with many new parts,new springs, front& rear, new front shocks, new sway bars & links,& right front has a slight lean& leans more than it should especially with road cro… read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
I have an 04 Escalade (61k miles) with recently replaced
Hi Pearl. I have an 04 Escalade (61k miles) with recently replaced rear air suspension shocks and the original compressor system. The air ride compressor continually runs as if the new Arnott AS-2708 … read more
Chris (aka- Moose)
Chris (aka- Moose)
Cadillac Technician
Vocational, Technical or Trade School
811 satisfied customers
Service suspension system on dic. Rides hard no fluid. 2009
yes..replaced rear shocks not long ago..replaced compressor..front shocks dealer did under warranty 20,000 miles ago … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Cadillac Escalade ESV: I have a Cadillac Escalade ESV 2008. On
I have a Cadillac Escalade ESV 2008. On the display there is a notice that lightens saying: SERVICE SUSPENSION, What does it mean? Is it necessary to check the suspension system? How can the notice be… read more
FIXITMAN
FIXITMAN
Master Technician
Associate Degree
17,611 satisfied customers
2004 cadillac escalade: air ride compressor..used one..doesnt work
The "air ride" compressor in my 2004 cadilac escalade is not working. I purchased a used one and it seemed to work for one day and then quit. There seems to be power getting to the unit but it still d… read more
Bill
Bill
Foreman/Team Leader
Vocational, Technical or Trade Scho
593 satisfied customers
SAME QUESTION AS 9/27. A 2002 ELDORADO ESC. HARD RIDE AT REAR.
SAME QUESTION AS 9/27. A 2002 ELDORADO ESC. HARD RIDE AT REAR. NEW ORIGINAL SHOCKS; BECAUSE THE ORIGINAL PAIR FAILED. (VERY HARD BANGING OVER BUMPS) NO MESSAGE ON DASH. I WAS WORRIED ABOUT COMPRESSOR … read more
Dave Nova
Dave Nova
Cadillac Technician
Associate Degree
1,522 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x