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Center control panel stopped working, temp. control, phone,

Customer Question
Center control panel stopped...

Center control panel stopped working, temp. control, phone, radio, seat heater ,All buttons

Mechanic's Assistant: Have you checked the coolant level? Has there been any leaking from the hoses?

No, leaks, just had it serviced .how would that effect turning the radio on and off , or the phone button?

Mechanic's Assistant: What is the make/model/year of your car?

2012 Cadillac srx

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

I checked all fuses

Submitted: 6 months ago.Category: Cadillac
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Answered in 2 days by:
1/10/2018
Cadillac Mechanic: Pete, Cadillac Technician replied 6 months ago
Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 32,982
Experience: 17 years Cadillac experience as a technician.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

If all fuses were checked in all fuse panels and found to be o.k. with no issues, this can be a fault with programming as some of these models had updates software a dealer could install to correct electrical faults like this here.It is called a logic lock up and usually the software update resolves this issue.If this is or was already checked and found to be o.k. or had the software update already let me know so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

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