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Display screen on 2009 cts went blank, still has sound.

Customer Question
Display screen on 2009...

Display screen on 2009 cts went blank, still has sound

Mechanic's Assistant: Are you fixing your CTS yourself? What have you tried so far?

Nothing yet. wondering about a fuse. it will go up and down

Mechanic's Assistant: Have you checked the vehicle's manual yet?

Not yet. will do now

Submitted: 8 months ago.Category: Cadillac
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Answered in 11 minutes by:
12/15/2017
Cadillac Mechanic: Gabriel Grey, ASE Certified Technician replied 8 months ago
Gabriel Grey
Gabriel Grey, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 451
Experience: Master Service Technician
Verified

Good afternoon, I hope you are doing great. My name is***** am a Cadillac technician and I would be happy to assist you with this today.

This is a pretty common issue on these models. Unfortunately there is not a fuse that controls the display, and if the display has went blank then it has developed an internal short. Since there is still sound that tells me that our power circuits are still good, but the display screen assembly has failed

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